James Faull
Macalister,QLD
Summary
Proven leader in hospitality management, with a strong background in facilities management, ensuring guest satisfaction and optimizing business performance and growth.
Overview
4
4
years of professional experience
Work History
Motel Manager
Mid City Motor Inn
10.2023 - Current
- Conducted regular property inspections to address maintenance issues promptly, maintaining a well-kept appearance for the motel.
- Increased repeat business through excellent customer service and targeted marketing efforts.
- Reduced expenses with effective cost control measures in purchasing and payroll management.
- Maintained high occupancy rates by implementing competitive pricing strategies and promotions.
- Overhauled safety protocols, ensuring a secure environment for guests and employees.
- Increased customer service ratings through personable service.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
Area Maintenance Manager
Minor Hotels
10.2022 - 10.2023
- Maintained accurate records of all maintenance activities, providing valuable data for future planning purposes.
- Conducted regular facility inspections to identify areas requiring repair or improvement, enhancing overall performance.
- Developed comprehensive maintenance plans for facility assets, reducing downtime and increasing overall efficiency.
- Implemented energy-saving measures across the facility, leading to reduced utility costs and a smaller environmental footprint.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Assisted IT staff on troubleshooting issues and closing calls.
- Implementation of site wide Foxtel BIQ system
- Attend and respond to Body Cooperate request
Hotel Allrounder
Grand Hotel Thursday Island
04.2022 - 10.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Set up and broke down venue spaces for events based on directions and diagrams.
- Performed minor landscaping tasks to enhance curb appeal while adhering to established budget constraints.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Full set up and operation of POS systems with remote help support
Maintenance Supervisor
Silkari Lagoons Port Douglas
05.2020 - 05.2022
- Development and implementation if preventative maintenance schedules.
- Landscape and garden Maintenance
- Improved building efficiency by upgrading outdated equipment and systems to energy-saving alternatives.
- Tested fire safety and emergency systems and inspected fire extinguishers and sprinkler systems.
- Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
- Maintained pool surrounding areas in neat and clean fashion.
- Swimming pool operations
Education
High School Diploma -
Sarina State High School
Sarina, QLDSkills
Reservations and front office Management
Property Maintenance
Security management
Hospitality Management
Food and Beverage Operations
Staff Training and Development
MS Office
Facilities Management
Operations Management
Property management software proficiency
Onsite management
Timeline
Motel Manager
Mid City Motor Inn
10.2023 - Current
Area Maintenance Manager
Minor Hotels
10.2022 - 10.2023
Hotel Allrounder
Grand Hotel Thursday Island
04.2022 - 10.2022
Maintenance Supervisor
Silkari Lagoons Port Douglas
05.2020 - 05.2022
High School Diploma -
Sarina State High School
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