James Macaulay
Melbourne,VIC
Summary
Professional with strong background in customer sales and service. Adept at building lasting client relationships and driving sales growth. Skilled in communication, problem-solving, and adapting to changing market needs. Team-oriented with focus on achieving goals through collaboration and reliability.
Overview
5
5
years of professional experience
Work History
Sales Assistant
The Corner Larder
11.2019 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Food Runner
Greca Restaurant
02.2022 - 05.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
Bachelor of Musical Theatre -
Queensland Academy of Excellence in Musical Theatre
Griffith University11-2024
Victorian Certificate of Education -
Penleigh And Essendon Grammar School
12.2018
Skills
- RSA (Victorian and QLD)
- Bar and Waiting Skills
- Customer relationship management
- Sales expertise
- Cash handling
- Customer service
References
- Kevin Teather, The Corner Larder, 0413 599 067
- Dominique Fegan, Queensland Academy of Excellence in Musical Theatre, +61 7 3735 3225
Timeline
Food Runner
Greca Restaurant
02.2022 - 05.2023
Sales Assistant
The Corner Larder
11.2019 - Current
Bachelor of Musical Theatre -
Queensland Academy of Excellence in Musical Theatre
Victorian Certificate of Education -
Penleigh And Essendon Grammar School
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