Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

James Sheard

Christchurch

Summary

Energetic and enthusiastic insurance professional motivated to succeed in fast-paced and deadline-driven professional environment. Comprehensive knowledge of claims adjustments, high team engagement and inclusivity. Positive attitude and exceptional problem solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Claims Consultant

IAG
Christchurch
08.2022 - Current
  • Evaluated financial risks associated with each claim case before making payment decisions.
  • Provided guidance to customers regarding their coverage options and procedures for filing a claim.
  • Resolved customer inquiries promptly while ensuring compliance with applicable laws and regulations governing the insurance industry.
  • Investigated potentially fraudulent claims with focus on thoroughness, quality, and cost control.

Labour

Max People
Christchurch
04.2021 - 07.2022
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Controlled traffic passing near, in or around work zones.

Cashier

New World
Christchurch
07.2014 - 03.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Pre-apprenticeship Plumbing Lvl3 - Plumbing

Ara
01-2020

Culinary School - NZ Cooking Certificate Level 4

Ara
01-2018

High School Diploma -

Cashmere Cashmere High school
03-2015

Skills

  • Policy Interpretation
  • Insurance knowledge
  • Claims Investigation
  • Claim Form Analysis
  • File and Record Management
  • Settlement Negotiations
  • Critical Thinking
  • Interpersonal Communication
  • Claims file management processes
  • Teamwork and Collaboration

Affiliations

  • Custom PC build design and gaming.
  • Bonsai creation.
  • Aikido

Certification

  • · Liquor license + Mangers Certificate
  • · University Entrance, Hagley Community Collage 2016
  • · L4 Certificate in Culinary School: Cooking

References

References available upon request.

Timeline

Claims Consultant

IAG
08.2022 - Current

Labour

Max People
04.2021 - 07.2022

Cashier

New World
07.2014 - 03.2021

Pre-apprenticeship Plumbing Lvl3 - Plumbing

Ara

Culinary School - NZ Cooking Certificate Level 4

Ara

High School Diploma -

Cashmere Cashmere High school

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James Sheard