Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jamie Miller

Wauchope,NSW

Summary

Dynamic retail professional with proven expertise in POS system operation and exceptional customer service at Wauchope Produce. Recognized for enhancing store organization and product availability, while effectively resolving customer issues. Adaptable and reliable, consistently delivering results through strong time management and attention to detail in fast-paced environments.

Overview

18
18
years of professional experience

Work History

Retail Assistant

Wauchope Produce
Wauchope, NSW
05.2009 - Current
  • Collaborated with team to maintain a clean and organized store environment.
  • Monitored product quality and reported discrepancies to management promptly.
  • Participated in training new staff on store procedures and customer service standards.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Processed payments using cash register, credit card machine and POS system.
  • Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
  • Assisted customers with product selection, answered queries and provided advice.
  • Managed customer complaints in a professional manner while seeking solutions for resolution.
  • Restocked and organized shelves during slow periods to maintain store appearance.
  • Answered phones promptly and directed calls appropriately.
  • Kept up-to-date knowledge of all products available in the store.
  • Explained information about quality, value and style of products to influence customer buying decisions.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
  • Maintained records related to sales for store management.

Baker

The West End Store
Wauchope, NSW
02.2018 - 07.2020
  • Monitored baking times to ensure consistent product quality.
  • Maintained cleanliness and organization of the baking area.
  • Assisted in inventory management of baking ingredients and supplies.
  • Ensured compliance with health and safety regulations in food preparation.
  • Operated ovens and other equipment to bake products according to established recipes.
  • Kept records of daily production numbers for each type of item produced.

Retail Sales Associate

Target
Port Macquarie, NSW
10.2007 - 03.2009
  • Assisted customers in locating products and providing product information.
  • Restocked shelves regularly to maintain product availability and visual appeal.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Processed returned merchandise according to company policies.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.

Education

High School Diploma -

Wauchope High School
Wauchope, NSW
11-2008

Skills

  • POS system operation
  • Inventory tracking
  • Product restocking
  • Multitasking
  • Product ordering
  • Store opening and closing
  • Reliable and responsible
  • Adaptability and flexibility
  • Cleaning and sanitizing
  • Interpersonal skills
  • Time management
  • Effective communication
  • Problem solving
  • Attention to detail
  • Customer service

References

References available upon request.

Timeline

Baker

The West End Store
02.2018 - 07.2020

Retail Assistant

Wauchope Produce
05.2009 - Current

Retail Sales Associate

Target
10.2007 - 03.2009

High School Diploma -

Wauchope High School

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Jamie Miller