Jan-Marie Donovan
Duncraig,WA
Summary
Highly qualified in finance and book-keeping. Experienced in project management and development from building multiple properties. Aged care advocate for community support workers. Experienced photographer. Company employee support liaison. Union Delegate.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Aged Care Worker
Home Instead
04.2016 - 02.2021
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Determined specific needs and provided most appropriate level of services for patient well-being.
Aged Care Worker
Health Care NZ
02.2009 - 01.2010
- Enhanced residents quality of life by providing compassionate and attentive care.
- Collaborated with healthcare professionals to develop personalized care plans for each resident.
- Promoted social interaction for isolated seniors through engaging group activities.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
Business Partner
West Coast Sheep Services
03.2005 - 01.2010
- Managed cross-functional teams to deliver high-quality projects on time and within budget.
- Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
- Secured lucrative partnerships through effective negotiation tactics and relationship building skills.
- Optimized team performance by providing continuous feedback, coaching, and development opportunities.
Business Owner
Donovan's Shearing Partnership
01.1984 - 10.1997
- Developed a high-performing team through effective recruitment, training, and performance management.
- Established strong customer relationships through excellent communication and attentive service.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Beauty Consultant
Shiseido Cosmetics
01.1982 - 11.1983
- Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
- Maintained inventory levels by conducting regular stock checks and placing orders as needed, ensuring optimal product availability.
- Achieved personal sales goals consistently through effective time management and prioritization of tasks.
- Educated clients on proper makeup application techniques, empowering them to recreate desired looks at home.
Beauty Consultant
Revlon Cosmetics
09.1981 - 01.1982
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
- Fostered long-term relationships with clients by offering tailored advice, ensuring repeat business and loyalty.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.
Education
High School Diploma -
Taupo-nui-a-tia
Taupo, New ZealandSkills
- Staff Management
- Strategic Planning
- Customer Service
- Strategic Decision-Making
- Entrepreneurial Personality
- Financial Management
- Business Planning
- Quality Assurance
- Employee Development
- Business Administration
Certification
- Certificate II in Woolhandling
- First Aid Qualified
Timeline
Aged Care Worker
Home Instead
04.2016 - 02.2021
Aged Care Worker
Health Care NZ
02.2009 - 01.2010
Business Partner
West Coast Sheep Services
03.2005 - 01.2010
Business Owner
Donovan's Shearing Partnership
01.1984 - 10.1997
Beauty Consultant
Shiseido Cosmetics
01.1982 - 11.1983
Beauty Consultant
Revlon Cosmetics
09.1981 - 01.1982
High School Diploma -
Taupo-nui-a-tia
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