Jane-Lou T. Dinapo
TAIGUM,QLD
Summary
Knowledgeable student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Personable and compassionate individual with strong commitment to providing high-quality care and support. Knowledge of best practices in disability support and proficient in assisting with daily living activities and maintaining safe environment. Dedicated to enhancing well-being and independence of those in need through supportive and empathetic care.
Overview
3
3
years of professional experience
Work History
Disability Support Worker
Friends Disability Services
08.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, toileting patients, and feeding assistance
- Implemented behaviour management techniques when required for the safety of both clients and staff members involved.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
Cleaner
Anglicare Southern Queensland
12.2022 - Current
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
Food Services Assistant
Anglican Southern Queensland
12.2022 - Current
- Prepared food for residents
- Proficient with a variety of cleaning materials
- Responsible for executing opening kitchen maintenance checklist prior to starting cooking operations each day
- Responsible for cleaning the three main cooking stations at the end of the night as per health code regulations
- Responsible for maintaining, organizing, and cleaning several aspects of the kitchen area and dining hall.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Waitress/Bartending
Jaylianos Restaurant
04.2022 - 04.2024
- Greeted customers, answered questions, and recommended specials to increase profits
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties
- Seated costumer, collecting dirty plates, clean and sanitize the workplace.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Housekeeping Attendant
Sofitel Brisbane
01.2022 - 04.2022
- Removed trash from rooms and replaced liners to wastebaskets
- Polished and sanitized floors, counters, bathtubs and window sills
- Furnished guests with clean linens and supplied rooms with toiletries
- Cleaned and dusted cobwebs on light fixtures, baseboards and window sills
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons
- Moved beds, sofas, and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Replenished guest supplies and amenities.
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
Education
License - Responsible Service of Alcohol
Clear To Work
HLTAID011 - Provide First Aid
My First Aid Course
07.2024
HLTAID009 - Provide Cardiopulmonary Resuscitation
My First Aid Course
07.2024
Certificate III - Individual Support - Disability
Celtic Training
03.2024
Certificate III - Individual Support - Ageing
Celtic Training
03.2024
High School Diploma -
Sandgate District State High School
11.2022
Skills
- Menu Memorization
- Staff Training
- High Energy and Stamina
- Upselling and Cross Selling
- Menu Recommendations
- Warm and Friendly
- Transactions and Cash Handling
- Patience and Empathy
- Cash Register Operation
- Feeding Assistance
- Toileting support and Personal Hygiene Assistance
- Cultural Sensitivity
- Daily living assistance
- Mobility support
- Documentation skills
- Housekeeping and meal preparation
Timeline
Disability Support Worker
Friends Disability Services
08.2024 - Current
Cleaner
Anglicare Southern Queensland
12.2022 - Current
Food Services Assistant
Anglican Southern Queensland
12.2022 - Current
Waitress/Bartending
Jaylianos Restaurant
04.2022 - 04.2024
Housekeeping Attendant
Sofitel Brisbane
01.2022 - 04.2022
HLTAID011 - Provide First Aid
My First Aid Course
HLTAID009 - Provide Cardiopulmonary Resuscitation
My First Aid Course
Certificate III - Individual Support - Ageing
Celtic Training
High School Diploma -
Sandgate District State High School
License - Responsible Service of Alcohol
Clear To Work
Certificate III - Individual Support - Disability
Celtic Training
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