Janine Betts

• Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Maintained clean and organized dining areas for an enjoyable guest experience.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Met customer service goals and exceeded customer expectations.

Team leader, Preparing meals, serving and community support

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cert 111 comercial cookery