Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Generic

Janki Patel

Leopold,VIC

Summary

Resilient retail professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards. In previous role, contributed to enhancing customer satisfaction and improving overall store operations.

Overview

23
23
years of professional experience

Work History

Aged Care Worker

Drysdale Agedcare
Geelong, VIC
02.2017 - 10.2023
  • Responded quickly to emergency situations involving elderly clients.
  • Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
  • Ensured a safe environment by monitoring equipment use and checking fire safety systems regularly.
  • Participated in team building activities designed to improve communication skills amongst colleagues.
  • Provided companionship and emotional support to elderly clients.
  • Assisted in developing individualised care plans for elderly clients.

Customer Service

711
Melbourne, VIC
07.2007 - 01.2009
  • Greeted guests and provided friendly customer service.
  • Provided excellent customer service to all customers.
  • Developed solutions to improve customer service experience.
  • Maintained accurate records of customer service activities.
  • Managed schedules, customer service, and project planning.

Pharmacy Retail Worker

Prabhatt Medical Store
Cambay, Gujarat
07.2000 - 03.2006
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Tracked shipments of incoming goods, ensuring timely delivery of orders placed by customers.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Greeted customers, identified their needs and provided assistance with product selection.

Education

Cert III Community Pharmacy SIR30116

Just Career Training
NSW
10-2024

Bachelors of Commerce

Gujarat University
Gujarat
07-2000

Skills

  • Customer service
  • Team building
  • Effective communication
  • Problem solving
  • Supply restocking
  • Emergency response

Languages

English
Full Professional
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual

Reference

  • Judy Todd- 0418312055
  • Cindy Ramli- 0404247568

Timeline

Aged Care Worker

Drysdale Agedcare
02.2017 - 10.2023

Customer Service

711
07.2007 - 01.2009

Pharmacy Retail Worker

Prabhatt Medical Store
07.2000 - 03.2006

Cert III Community Pharmacy SIR30116

Just Career Training

Bachelors of Commerce

Gujarat University

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Janki Patel