Japinderpal Kaur Dhillon
Tweed Heads,NSW
Summary
Knowledgeable retail assistant with solid foundation in customer service, merchandising, and inventory management. Proven track record of maintaining organized store layouts and assisting customers in finding products efficiently. Demonstrated ability to handle transactions and manage stock effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Assistant
Aldi Australia
2023.05 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Chef De Partie
Cherry Street Bowling Club
2022.10 - 2023.05
- Prepared items for roasting, sautéing, frying, and baking.
- Maintained high standards of cleanliness and organization, ensuring a safe and efficient workspace.
- Plated meals paying special attention to garnishes and overall presentation.
- Reduced food waste by carefully monitoring inventory levels and adjusting orders accordingly.
Chef De Partie
Ballina RSL
2021.05 - 2022.10
- Trained kitchen staff to perform various preparation tasks under pressure.
- Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
- Maintained well-organized mise en place to keep work consistent.
- Complied with portion and serving sizes as per restaurant standards.
Customer Service Cashier
United Petrol Station
2020.08 - 2021.05
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Customer Service Cashier
Cabbage Patch Fruit Shop
2019.02 - 2020.08
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
Cook
Sunshine Kebabs
2018.03 - 2019.02
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Certificate II - Security Operations
SITS - Step Into Training Services
Brisbane, QLD2024-08
Certificate III - Commercial Cookery
St Peters International College
Gold Coast, QLD2021-11
MBA - Accounting
Holmes College Brisbane
Brisbane, QLD2020-11
Bachelor of Arts - International Economics
Panjab University
Chandigarh, India2017-04
Skills
- Flexible schedule availability
- Upselling strategies
- Conflict resolution techniques
- Brand representation
- Fashion sense and styling
- Store maintenance know-how
- Retail transactions processing
- Cross-selling techniques
- Loss prevention awareness
- Pricing strategy
Certification
- First Aid Certification
- RSA - Responsible service of alcohol
- Security Licence NSW
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Full Professional
Timeline
Retail Assistant
Aldi Australia
2023.05 - Current
Chef De Partie
Cherry Street Bowling Club
2022.10 - 2023.05
Chef De Partie
Ballina RSL
2021.05 - 2022.10
Customer Service Cashier
United Petrol Station
2020.08 - 2021.05
Customer Service Cashier
Cabbage Patch Fruit Shop
2019.02 - 2020.08
Cook
Sunshine Kebabs
2018.03 - 2019.02
Certificate II - Security Operations
SITS - Step Into Training Services
Certificate III - Commercial Cookery
St Peters International College
MBA - Accounting
Holmes College Brisbane
Bachelor of Arts - International Economics
Panjab University