JASMIN FREEMAN
Five Dock,NSW
Overview
4
4
years of professional experience
Work History
Shift Manager & Barista
Grind & Grill
08.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Waitress
Lone Star Ribhouse
02.2022 - 08.2022
- Greeted customers, answered questions and recommended specials to increase profits
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times
Barista
Gloria Jeans
02.2020 - 04.2022
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Regular cleaning and sanitizing work areas and equipment
- Supported store manager with recruiting, interviewing and hiring baristas.
Jewellery Sales Assistant Seasonal
Michael Hill
12.2021 - 02.2022
- Cleaned, polished and inspected metal items and jewellery pieces to assess durability and quality
- Provided subject matter expertise to customers and staff regarding diverse repair actions and possible constraints
Skills
- RSA Certified
- Latte art
- Back of house experienced
- Stock ordering
- Positive customer assistance and interaction
Timeline
Shift Manager & Barista
Grind & Grill
08.2022 - Current
Waitress
Lone Star Ribhouse
02.2022 - 08.2022
Jewellery Sales Assistant Seasonal
Michael Hill
12.2021 - 02.2022
Barista
Gloria Jeans
02.2020 - 04.2022