Jasmin Williams
Salisbury East,SA
Summary
Driven leader with strong problem solving and customer service skills with a smile and positive attitude.
Built my own home in 2023 which was a very exciting and knowledgeable experience being involved by planning my own floor plan understanding space management, lighting & electrical planning. Along with product and colour selections and the importance of upgrades. Also taught me a lot about legal documentation and working close with the builder & broker with myself being the main point of contact.
I am always eager to learn new skills and make any business I work for help grow and be successful, through hard work and contributing to a pleasant work environment.
Overview
20
20
years of professional experience
Work History
Restaurant Manager
Fasta Pasta
06.2019 - Current
- Carefully interviewed, selected, trained, supervised & managed waitressing and kitchen staff
- Handled complaints professionally, resolving issues to enhance overall positive outcomes
- Met, greeted customers with a friendly and inviting personality while providing excellent customer service and communication skills
- Promoted positive atmosphere and went above and beyond to guarantee staff and customers satisfaction
- Attention to detail and strong time management, planning and organisation skills
- Ability to work autonomously or in a team, while being a positive contributor to achieve high level goals
- In charge of rostering and stock ordering while reaching wage and COG percentages successfully
Restaurant Supervisor, Waitress
Fasta Pasta
01.2004 - 06.2019
- Supervised staff to insure that all food and beverage orders were promptly and accurately prepared to a high quality
- Maximized team productivity by delegating tasks
- Quickly identified problematic situations and skillfully resolved incidents with a positive outcome
- Maintained calm in high pasted and high pressure situations
- Maintained Customer satisfaction with timely table check-ins to insure a high level of customer service
- Displayed enthusiasm and promoted excellent service to successfully increase referrals through word of mouth, and maintain return customer
- Provided recommendations on menu items and increased dollar per head averaged through upselling.
Education
Interior Design And Architecture - 12 Modules (Grade 98/100)
Interior Design Institute
Online Course11.2018
Advanced Diploma - Hospitality & Business Management
Regency Tafe SA
Regency Park, SA11.2011
High School Diploma -
Golden Grove High School
Golden Grove, SA08.2009
Skills
- Passion for Interior design, Architecture & decorating
- Enjoy Party Planning and Decorating
- Desire to be the best I can be and willing to seek out means for continuous improvement and knowledge
- An outgoing personality with excellent listening, communication including talking with diverse communities
- Great time management skills to meet deadlines
- Sense of urgency skills
- Passion to deliver a happy outcome for all parties involved
- Ability to multitask at a high level
- Great team member or ability to work alone without supervision
Timeline
Restaurant Manager
Fasta Pasta
06.2019 - Current
Restaurant Supervisor, Waitress
Fasta Pasta
01.2004 - 06.2019
Interior Design And Architecture - 12 Modules (Grade 98/100)
Interior Design Institute
Advanced Diploma - Hospitality & Business Management
Regency Tafe SA
High School Diploma -
Golden Grove High School
Similar Profiles
Ankita GurungAnkita Gurung
Restaurant manager at Fasta Pasta Gilles PlainsRestaurant manager at Fasta Pasta Gilles Plains
Harshveer Singh RandhawaHarshveer Singh Randhawa
Chef at Fasta pastaChef at Fasta pasta
JACE HEPHERJACE HEPHER
Chef at Fasta PastaChef at Fasta Pasta