Jasmine Gurung
12/14 Burgoyne, Bonython, ACT,Australia
Summary
A year 12 graduate seeking a job. As a result of my experience working in various sectors, I can bring improved multitasking and problem-solving skills. I’m ready to learn new things and advance my work. To accomplish organizational goals, I can provide a lot of value and dedication to the work.
Overview
4
4
years of professional experience
Work History
Front of house
EQ bakehouse and café
09.2024 - Current
- Greeting and welcoming customers warmly and taking orders.
- Answering customer inquiries about the menu, specials, and promotions.
- Handling complaints or concerns in a professional and timely manner.
- Processing payments accurately, including cash and card transactions.
- Managing the cash register and balancing it at the end of the shift.
- Ensuring the dining area, counter, and service zones are clean and organized.
- Restocking supplies as needed throughout the shift.
- Training new team members in customer service and operational procedures.
Cafe All Rounder
Ahwati Cafe
03.2023 - 04.2024
- Taking and serving orders promptly and accurately.
- Preparing and serving coffee and other beverages to high-quality standards.
- Operating coffee machines and other beverage equipment.
- Assisting with basic food preparation such as sandwiches, salads, or pastries.
- Clearing and cleaning tables promptly to maintain a tidy environment.
- Washing dishes, utensils, and other equipment as required.
- Processing payments using cash or card and providing accurate change.
- Monitoring stock levels and reporting shortages to the manager.
Kitchen Hand
Hope aged care
01.2023 - 06.2023
- Kitchen Handling and elderly caring
- Operate logistics and co-management of the firm
- Responsible for operating with the vendors
- Assisted Elderly and senior citizens with daily activities
Barista/ All Rounder
Neps food
10.2022 - 12.2022
- Brewed/ Served Coffee and Beverages
- Greeted and welcomed guests
- Operated register, handles cash and processed various transactions
Receptionist/ Front desk representative
Aarambha IT and Research Company
05.2021 - 02.2022
- Greeted and welcomed guests
- In charge of questioning and answering client’s concerns
- Operated register, handles cash and processed various transactions
- Received and delivered all incoming and outgoing mail and packages
- Answered all calls and directions as needed
- Scheduled meetings
- Coordinated office activities
Barista/ Cashier
Cafe Mugs
06.2020 - 03.2021
- Brewed/ Served Coffee and Beverages
- Trained new employees
- Handled cash register and all the transactions made by Cafe
- Responsible for Quality control of the Cafe
- Responsible for operating with fellow Vendors, bakeries and other personnel’s
- Handled all Social Media Platform’s and the social communications of Cafe
- Greeted customers, answered questions and recommended specials to increase profits
Education
Nursing
University of Canberra
Canberra, ACT08-2027
Diploma of Community Service - English
Signet Institute of Australia
Melbourne, VIC04-2024
High school -
Tops English Boarding School
01.2020
Skills
- Processing Payments
- Front Desk experience
- Barista Experience
- Safety and Cleanliness Standards
- Strong Communication
- Interpersonal skills
- Adaptability
- Dependability
- Positive Attitude
- Teamwork
- Collaboration
Training
3 Month Barista Training, Coffee Academics, Nepal (SCA certified Institution), 01/01/20, 04/30/20
Timeline
Front of house
EQ bakehouse and café
09.2024 - Current
Cafe All Rounder
Ahwati Cafe
03.2023 - 04.2024
Kitchen Hand
Hope aged care
01.2023 - 06.2023
Barista/ All Rounder
Neps food
10.2022 - 12.2022
Receptionist/ Front desk representative
Aarambha IT and Research Company
05.2021 - 02.2022
Barista/ Cashier
Cafe Mugs
06.2020 - 03.2021
High school -
Tops English Boarding School
Nursing
University of Canberra
Diploma of Community Service - English
Signet Institute of Australia
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