Jasmine Langford

I am a dedicated support worker with hands-on training in assisting clients with hoist and sling transfers, ensuring safe and dignified mobility support. I provide reliable domestic assistance to help maintain a clean and comfortable home environment, and I actively support community access, encouraging clients to engage in social and recreational activities. I am committed to delivering person-centred care that promotes independence, safety, and overall wellbeing.

• Performed replenishment, recovery, fitting rooms, online tasks, stocktake counting and reports, phone calls, customer service, and cash handling.
• Managed inventory replenishment during peak hours to maintain product availability, contributing to improved customer satisfaction and sales continuity.
• Maintained organized merchandise displays to facilitate quick product location, improving stock accessibility and enhancing shopping efficiency for customers.
• Restocked inventory systematically to maintain shelf availability, reducing customer wait times and supporting seamless store operations during peak hours.
• Handled customer inquiries regarding product availability and store policies, ensuring clear communication and fostering a positive shopping environment.
• Cleared and organized customer returns promptly, maintaining store cleanliness and supporting a welcoming shopping environment that encouraged repeat visits.
• Coordinated daily floor layout adjustments to highlight seasonal promotions, increasing customer engagement and driving spontaneous purchases.
• Ensured accurate labeling of promotional products on shelves, supporting compliance with pricing policies and reducing customer confusion during purchases.
• Organized backroom stock efficiently to streamline replenishment processes, reducing restocking delays and supporting continuous product availability on the sales floor.

• Helped clients with driving to and from appointments.
• Helped clients with cleaning duties, emails, daily living tasks.
• Calming presence and communication to ensure client feels safe and heard.
• Implemented individualised care plans and therapeutic activities to enhance clients' independence and quality of life, resulting in measurable improvements in daily living skills and emotional well-being.

• Handled customer service, packaging of food, and cleaning to WH&S standards.
• Maintained cleanliness and organization of the kitchen and dining areas, supporting health standards and enhancing overall customer satisfaction.
• Assisted customers with menu selections and special requests, improving order accuracy and enhancing overall customer satisfaction during busy periods.
• Handled cash reconciliation at shift end, ensuring financial accuracy and supporting seamless daily accounting processes.
• Supported training of new team members during shifts, accelerating onboarding and maintaining consistent service quality under busy conditions.