Overview
Work History
Education
Skills
.
Timeline
Generic

Jasmine Manias

Melbourne,VIC

Overview

4
4
years of professional experience

Work History

Food and Beverage Attendant

Crown Resorts
Southbank, VIC
03.2025 - Current
  • Delivered high-quality customer service in a fast-paced, premium hospitality environment, ensuring a professional and welcoming experience for guests.
  • Managed transactions efficiently with strong accuracy and attention to detail, including handling cash and electronic payments
  • Adapted quickly to changing priorities, balancing multiple tasks while upholding Crown’s high standards of service and compliance

Gym Receptionist

Muscle City Gym
Mount Waverley, VIC
11.2024 - Current
  • Managed member accounts, including arrears resolution and processing membership renewals
  • Handled customer inquiries in person, via telephone, or email
  • Supported administrative controls through inventory checks and "till-off" procedures
  • Ensured adherence to company contract terms when handling disputes, cancellations, and account queries, reducing risk and raising compliance
  • Maintained client accounts by obtaining, recording and updating personal and financial information

Crew Trainer

McDonalds
Clayton, VIC
11.2021 - 11.2024
  • Coordinated with management to assist with onboarding, address crew concerns and operational challenges
  • Supported shift operations by reinforcing company policies, quality controls, and workplace safety requirements
  • High-volumed service, fast paced environment; rectify issues with service/customers within a short time frame

Education

Monash University
Clayton, VIC

Avila College
Mount Waverley, VIC
11-2024

Skills

Hard Skills - Excel, MYOB, POS systems, formatting email communications, gym management software, payment processing

Interpersonal Skills - communication, adaptable, analytical, collaboration, consumer relations management, efficiency

 

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  • References available upon request

Timeline

Food and Beverage Attendant

Crown Resorts
03.2025 - Current

Gym Receptionist

Muscle City Gym
11.2024 - Current

Crew Trainer

McDonalds
11.2021 - 11.2024

Monash University

Avila College

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Jasmine Manias