JAYANTH KUMARALINGAM
ST LIDCOMBE,NSW
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Personal Attributes Effective Communication Skills, Articulate communicator with appreciation for the different communication styles required when working with other team members or with customers. Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers.
Overview
6
6
years of professional experience
Work History
Assistant Business Manager
Tynan Motors PTY LTD
10.2023 - 05.2024
- Learnt about the motor industry and ins and outs of both consumer and commercial clients needs to provide them with the best financial and Insurance solutions.
- Managed multiple deals at one time successfully multitasking.
- Enhanced client satisfaction by providing tailored financial solutions and exceptional customer service.
- Streamlined loan application processes for quicker approvals and increased productivity.
- Negotiated favorable terms with lenders, securing advantageous interest rates for clients.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance at all times.
Finance Broker
The Asset Finance Shop
09.2022 - 09.2023
- Collaborated with clients to maintain relationships and provide them with thorough support and guidance.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Identified customer financial service needs to prepare proposals and sell services.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork and fulfilled quote requests to deliver excellent customer support.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Discussed financial options with clients and provided informed suggestions.
New Business Advisor
Valliant Finance
02.2022 - 09.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently while consistently outperforming KPI's.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; weekend, and holiday shifts.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Customer Service Attendant
DOOLEYS Lidcombe Catholic Club
05.2018 - 01.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services and company information.
- Trained new personnel regarding company operations, policies and services.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
- Enhanced customer satisfaction by consistently providing prompt and courteous service.
Gaming Team Leader
Dooleys Lidcombe Catholic Club
01.2019 - 01.2022
- The position as a team leader brought out many of my strengths as I was able to both keep the customers of the club and staff satisfied by managing my time and staying focused and on top of all tasks regardless of the time of day, Some qualities captured within experience:
- Manage up to 40 staff during one shift
- Preparing all incident reports during shift
- Handling large amounts of cash and cheque's
- Mentoring staff towards better customer service
- Carried out day-day-day duties accurately and efficiently.
- Allocating staff break times and shift duties
- Typing up incident reports and following up on them
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity to both myself and my team.
Education
Certificate IV Mortgage And Broking -
Australian College of Professionals
Online02.2023
Bachelors of Construction Management -
Western Sydney University
Parramatta, NSW02.2024
Diploma - Construction Technology
Western Sydney College
Nirimba2019
HSC -
Homebush Boys High School
Homebush2017
Skills
- Team leading towards company goals
- Positive, enthusiastic and professional attitude to work
- Professional Salesforce experience
- Excellent interpersonal skills and communication skills
- Detail oriented work ethic
- Customer Service and Fulfillment
- Friendly and patient
- Critical Thinker
- Quality focused
- Fluent in both English and Tamil
Timeline
Assistant Business Manager
Tynan Motors PTY LTD
10.2023 - 05.2024
Finance Broker
The Asset Finance Shop
09.2022 - 09.2023
New Business Advisor
Valliant Finance
02.2022 - 09.2022
Gaming Team Leader
Dooleys Lidcombe Catholic Club
01.2019 - 01.2022
Customer Service Attendant
DOOLEYS Lidcombe Catholic Club
05.2018 - 01.2022
Certificate IV Mortgage And Broking -
Australian College of Professionals
Bachelors of Construction Management -
Western Sydney University
Diploma - Construction Technology
Western Sydney College
HSC -
Homebush Boys High School
Similar Profiles
Marco GurabiovskiMarco Gurabiovski
Work Placement at Tynan MotorsWork Placement at Tynan Motors
BRIDGET KNIGHTBRIDGET KNIGHT
TEAM LEADER OF CUSTOMER EXPERIENCE at TYNAN MOTORS SERVICE CENTRETEAM LEADER OF CUSTOMER EXPERIENCE at TYNAN MOTORS SERVICE CENTRE
Stephen ElliottStephen Elliott
Group Parts Manager at Alan Mance Motors Pty LtdGroup Parts Manager at Alan Mance Motors Pty Ltd