Jayde Archer
Kelso,NSW
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Retail Sales Assistant
Smart Dollar
02.2019 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked with loss prevention in monitoring shopper behaviour.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Maintained clean sales floor and straightened and faced merchandise.
Food Van Assistant
Bathurst Show
04.2020 - 04.2022
- Packing trucks and food vans at Bathurst show.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Ride Operator
Bathurst Show
04.2019 - 04.2022
- I was in control of a 30FT jumping castle with up to 30 kids ages 3-12 at once doing tickets and supervision.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Education
No Degree - Year 10 Certificate
Skillset Senior College
Bathurst, NSW08.2020
No Degree -
Denison College Bathurst
Bathurst, NSW11.2018
Skills
- Processing Payments
- Visual Merchandising
- Cash Register Operation
- Stock Management
- Time management
- Professionalism
- Customer service
- Decision-making
- Reliability
- Positive attitude
Additional Information
- I've worked with cash registers that I must calculate myself.
- I've had cooking experiences at multiple places.
- Packing trucks and food vans at the Bathurst show.
- I was in control of a 30FT jumping castle with up to 30 kids ages 3-12 at once doing tickets and supervision.
References
Jordy Dearmer, Employee Consult at Sureway., jordydearmer@sureway.com.au, 1300 787 392
Referee
Belinda Matthews- Show supervisor
0411440785
Robert Dench- Smart Dollar
0478176883
Timeline
Food Van Assistant
Bathurst Show
04.2020 - 04.2022
Ride Operator
Bathurst Show
04.2019 - 04.2022
Retail Sales Assistant
Smart Dollar
02.2019 - Current
No Degree - Year 10 Certificate
Skillset Senior College
No Degree -
Denison College Bathurst
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