Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

JAYDEN NIELSEN

Rockhampton,QLD

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Roster Clerk

Home Support Association
Wandal, QLD
08.2023 - Current
  • Ensure sufficient staffing resources at levels and skills required with consideration given to the needs and preferences of service users and their families and/or guardians.
  • Utilise communication with the ability to be flexible and adaptive.
  • Ensuring compliance with labor laws and regulations related to staffing processes.
  • Use systems and processes to create roster for support workers and NDIS service users in the CareMaster program.
  • Monitor office phones and emails and action accordingly.
  • Work effectively within a team to establish work priorities and meet deadlines.
  • create a rapport with Service users and support workers.

Duty Manager

Cornetts supermarkets IGA Park Avenue
Park Avenue, QLD
02.2022 - 08.2023
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Counted and balanced cashier drawers, Performed tender removals when warranted.
  • Managed cash register operations using POS system and processed sales and returns.
  • Assigned team members to specific duties to ensure all tasks are completed efficiently.
  • Performed monthly stocktaking in multiple departments around the store.
  • Used Microsoft NAV to complete stock ordering and printing promotional labels for products.

Waiter

Skyrings restaurant and Bar
Rockhampton, Qld
04.2021 - 02.2022
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times
  • Stocked server areas with supplies before, during and after shifts
  • Running food and drinks, bartending, greeting patrons and seating them at their tables, providing full table service, managing the booking system and operating POS machines.
  • Relayed orders to service bar and kitchen via point-of-sale register system.

Junior Cashier

Cornetts supermarkets IGA Park Avenue
Park Avenue, QLD
01.2018 - 09.2020
  • Point of Sale, stock control, displays, deli assistant, general housekeeping, open/close store duties
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness
  • Helped customers find specific products, answered questions and offered product advice
  • Worked closely with front-end staff to assist customers
  • Accepted cash and credit card payments, issued receipts and provided change
  • Learned roles of other departments to provide coverage and keep store operational.

Education

High School Diploma -

Glenmore State High School
Rockhampton North, QLD
11.2020

Skills

  • Adaptability
  • Customer Service
  • Cash Management
  • Policy Implementation
  • Ability to work in a team or autonomously
  • Time-management skills
  • Enthusiasm and pride in my work
  • Punctuality
  • Reliability
  • Ability to learn new tasks quickly and efficiently

References

  

Logan Ung - Former Shift supervisor @ Cornetts supermarkets IGA Park Ave, mobile - 0421 805 398 

Kyrsten Latonero- Service Delivery Coordinator @ Home Support Association, mobile - 0403 402 042 

Certification

  • Responsible service of Alcohol
  • Blue card & NDIS workers screening check (Yellow Card)

Timeline

Roster Clerk

Home Support Association
08.2023 - Current

Duty Manager

Cornetts supermarkets IGA Park Avenue
02.2022 - 08.2023

Waiter

Skyrings restaurant and Bar
04.2021 - 02.2022

Junior Cashier

Cornetts supermarkets IGA Park Avenue
01.2018 - 09.2020

High School Diploma -

Glenmore State High School

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JAYDEN NIELSEN