Jazna Charles
MANGO HILL,QLD
Summary
After obtaining my QCE in 2023, I've continued to grow my customer service skills and am looking to further my career of hospitality. I have a great passion for learning about others and adapting to service their needs. I'm approachable, friendly and have a strong commitment to the terms I work in.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Assistant
Seabreeze Servo & Takeaway
Yeppoon , 4703
03.2022 - 11.2023
- I began working with Seabreeze Servo And Takeaway during year 11 of high school and worked my way up from dishes to front of house and customer service. While working with Seabreeze Servo And Takeaway I've completed my ACAPMA Training course to further up my skill set. My responsibilities include:
- Stock intake, capping, facing and maintaining floor inventory
- Taking orders and communicating with kitchen staff
- IOS system operations and troubleshooting
- Cashier balancing at the beginning and end of shift
- Open and closes of Takeaway/ convenience store, setting and closing up shop.
- Maintaining work place health and safety with prep and cleaning.
Front of House Staff Member
Ocean Brew Eatery
Emu Park , 4710
02.2020 - 03.2022
- I worked a small casual role on weekends while attending highschool during the weekdays. My main responsibilities include:
- Served customers, followed dietary and allergy requirements
- Restocked and maintained floor inventory
- operated IOS systems and till
- Open and closes of restaurant, setting and closing up shop
Education
High School Diploma -
Yeppoon State Highschool
Yeppoon, QLD11-2023
Skills
- Merchandising proficiency
- Customer Needs Assessment
- Cash Handling
- First Aid & CPR
- Customer Assistance
- Adaptable and Flexible
- Positive Customer Engagement
- Opening and closing procedures
Certification
- Cert II in Sport and Recreation
- Cert III in Fitness
- Cert II in Health Support Services
- Cert III in Health Services Assistance
References
Lisa Lilliboe
Manger/Owner of Seabreeze Servo And Takeaway
0423 775 835
Megan Usher
Traineeship Field Officer at Busy At Work
0473 331 693
Timeline
Sales Assistant
Seabreeze Servo & Takeaway
03.2022 - 11.2023
Front of House Staff Member
Ocean Brew Eatery
02.2020 - 03.2022
High School Diploma -
Yeppoon State Highschool
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