Jeferson King Doctor
Springvale,VIC
Summary
Driven to transition into new field, bringing valuable skills developed in customer-focused environment. Skilled in active listening and conflict resolution, with proven track record of fostering positive customer interactions. Prepared to leverage these transferable skills to make meaningful impact in new professional setting.
Overview
1
1
year of professional experience
Work History
Customer Service Team Member
KFC Restaurant
01.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
- Increased efficiency and team productivity by promoting operational best practices.
- Cross-trained and provided backup support for organizational leadership.
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
Education
Bachelor of Criminal Justice -
Victoria University
Melbourne, VIC10-2025
Skills
- Customer service
- Complaint resolution
- Team work
- Active listening
- Efficiency
- Working under pressure
- Problem solving
Languages
Tagalog
Full Professional
Interests
- Currently training boxing
- Participating at D-League
- Enjoy participating in sports for overall physical and mental well-being
- Gym Workouts
- Travelling
Timeline
Customer Service Team Member
KFC Restaurant
01.2024 - Current
Bachelor of Criminal Justice -
Victoria University
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