Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeffrey Delamotte

Sunset Beach,W.A

Summary

I am a motivated retail sales professional with a record of boosting sales and customer loyalty through individualised service. Resourceful and skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Dependable retail sales professional with skills in processing transactions, handling cash, using registers and arranging merchandise. I maintain high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Retail Assistant

Smartmart
09.2008 - 06.2012
  • Increased sales and customer satisfaction through personalized servicing.
  • Worked with loss prevention in monitoring shopper behavior.
  • Managed efficient cash register operations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Yard Laborer

Suncity Wreckers
10.2011 - 02.2012
  • Picked up debris and secured job site to eliminate potential hazards and reduce injury.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Removed debris and waste from outdoor areas.

Retail Sales Assistant

Good Samaritan Society
06.1994 - 03.2006
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Delivery Driver

The Florist Of City Arcade
03.1993 - 02.1994
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Factory Production Worker

Activ Industries
10.1987 - 09.1990

Retail Assistant

Coles Supermarket
02.1985 - 08.1988
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Education

No Degree - Certificate 1 & 2 of Retail Operations

South East Metroploitan College of Tafe
Perth, WA
11.2003

High School Diploma -

Bullsbrook District High School
Bullsbrook, WA
11.1998

No Degree - Stores And Warehouse Level 2

Skillshare
Joondalup, WA
11.1997

No Degree - Furniture Design

North Metropolitan TAFE
Leederville, WA
11.1990

Skills

  • Product Merchandising
  • Loss Prevention
  • Customer Assistance
  • Inventory Management
  • Retail Merchandising
  • Store Organization
  • Cash Handling
  • Product Knowledge
  • Store Policies and Procedures
  • Payment Processing
  • Security Practices
  • Merchandising and Display
  • Inventory Tracking
  • Cash Register Operation
  • Order Processing

Certification

First Aid Certificate

Fire Extinguisher Certificate

DFES Miswest

Timeline

Yard Laborer

Suncity Wreckers
10.2011 - 02.2012

Retail Assistant

Smartmart
09.2008 - 06.2012

Retail Sales Assistant

Good Samaritan Society
06.1994 - 03.2006

Delivery Driver

The Florist Of City Arcade
03.1993 - 02.1994

Factory Production Worker

Activ Industries
10.1987 - 09.1990

Retail Assistant

Coles Supermarket
02.1985 - 08.1988

No Degree - Certificate 1 & 2 of Retail Operations

South East Metroploitan College of Tafe

High School Diploma -

Bullsbrook District High School

No Degree - Stores And Warehouse Level 2

Skillshare

No Degree - Furniture Design

North Metropolitan TAFE

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Jeffrey Delamotte