Jenna Jones
Kyogle,NSW
Summary
Reliable, brings attention to detail and time management abilities to successfully multitask fast-paced food preparation. Versed in following recipes and customizing preparations based on demand. Trained in cleaning, sanitation and supply management.
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Relieving Shift Manager
Aldi
Casino, NSW
08.2022 - 04.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Excelled in every store position and regularly backed up front-line staff.
Front of House Team Member
Dave’s Bakehouse
Kyogle, NSW
09.2021 - 08.2022
- Early morning starts preparing food for the days salad bar
- Cash handling and customer service
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Helped guests at tables when in need of assistance.
- Assisted work experience school aged kids and completing their assessments
Store Assistant Salesman
Autobarn
05.2021 - 09.2021
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
Labourer
Northern Cooperative Meat Company
10.2020 - 05.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Year 12 Certificate -
Kyogle High School
Kyogle, NSW10.2014
Skills
- Operational Efficiency
- Maintaining Clean Work Area
- Meal Preparation
- Billing and Payment Processing
- Phone Inquiries
- People Skills
- Belt Conveyors
- Accurate Cash Handling
- Supply Stocking
- Cleaning Methods
- Cooking Methods
- High-Volume Environments
- Cash Control
- Stock Rotation
- Shipment Preparation
- Customer service focus
- Decision-Making
- Employee Training
Timeline
Relieving Shift Manager
Aldi
08.2022 - 04.2024
Front of House Team Member
Dave’s Bakehouse
09.2021 - 08.2022
Store Assistant Salesman
Autobarn
05.2021 - 09.2021
Labourer
Northern Cooperative Meat Company
10.2020 - 05.2021
Year 12 Certificate -
Kyogle High School