Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

JESMIN LEI

Pakenham,Australia

Summary

Organised and proactive Business Administration Trainee with proven experience in customer service, data entry, and administrative support. Skilled at managing multiple communication channels, scheduling appointments, and maintaining accurate records. Known for strong attention to detail, clear communication, and a positive, team-oriented approach.

Overview

3
3
years of professional experience

Work History

Business Administration Trainee

MEGT Australia
10.2024 - 09.2025
  • Managed inbound and outbound calls with apprentices and employers, ensuring timely and accurate information.
  • Delivered high-quality customer service through multiple channels including phone, email, and SMS.
  • Monitored and maintained the team inbox, prioritising and responding to enquiries promptly.
  • Conducted phone interviews with employers and scheduled apprentice appointments.
  • Performed high-volume data entry with precision and confidentiality.
  • Supported the team with general administrative duties and acted as an all-rounder when needed.

Production Cleaner - Night Shift

Good Food Partners
03.2023 - 07.2024
  • Assisted the Quality Assurance (QA) team with routine tasks to ensure compliance with quality standards
  • Performed accurate and timely data entry to support daily operations
  • Documented and maintained records of daily cleaning activities in accordance with regulatory and internal requirements
  • Conducted deep cleaning of machinery to maintain hygiene and operational efficiency
  • Handled and transported supplies, equipment, and heavy furniture using hand trucks or manual lifting techniques
  • Operated industrial floor cleaning equipment, including power scrubbers and waxing machines, to maintain facility cleanliness


Checkout Assistant

Peries IGA
10.2022 - 03.2023
  • Delivering excellent customer service by assisting shoppers with inquiries and providing support throughout their in-store experience
  • Replenishing stock and maintaining well-organized, fully stocked shelves
  • Handling customer phone calls promptly and professionally
  • Processing transactions accurately using both card and cash payment systems
  • Ensuring the store remains clean, tidy, and presentable at all times

Education

Certificate III - Business

Integrity Business College
09-2025

High School Diploma -

Narre Warren South P-12 College
Narre Warren South, VIC
12.2021

Cert II - Animal Studies

Foundation Learning College
Narre Warren, VIC
11.2021

Skills

  • Fluent, clear English
  • Customer service (phone, email, SMS)
  • Inbox & calendar management
  • Data entry & record keeping
  • Appointment scheduling
  • Attention to detail
  • Team collaboration
  • Flexible and adaptable

Interests

Personal development and learning new skills

Reflective planning and journaling practices

Personal Finance and Budget Management

Participating in church or community groups

Timeline

Business Administration Trainee

MEGT Australia
10.2024 - 09.2025

Production Cleaner - Night Shift

Good Food Partners
03.2023 - 07.2024

Checkout Assistant

Peries IGA
10.2022 - 03.2023

Certificate III - Business

Integrity Business College

High School Diploma -

Narre Warren South P-12 College

Cert II - Animal Studies

Foundation Learning College

Similar Profiles

CREATE PROFILE
JESMIN LEI