Jess Cardamone
Berwick,VIC
Summary
As an Administration Officer with three years of experience excelling in data entry precision, I'm eager to advance in the field of administration. Dedicated to delivering exceptional service, I prioritise confidentiality while promoting operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administration Officer
Monash Health - Emergency
06.2021 - Current
- Management of sensitive information on an Electronic Medical Record database
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Reviewing and rectifying admission errors through auditing
- Working efficiently within a team to ensure patient confidentiality is upheld with high regard
- Skilful multitasking, whilst maintaining professionalism.
Operations Assistant
Telstra
08.2020 - 02.2023
- Provided operational administrative support to a store, whilst serving customers to assist team members
- Maintained stock levels
- Balancing cash and maintaining financial records weekly
- Calling customers post-visit to ensure satisfaction.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day store operations with effective workflow coordination.
Shift Assistant
McDonalds
07.2016 - 08.2020
- Supervising shift operations
- Managed time effectively during shifts, prioritising tasks based on urgency while still maintaining attention to detail in day-to-day operations.
- Directing and motivating staff to deliver efficient customer service
- Maintained high standards of food quality, safety and cleanliness
- Addressing on-shift customer complaints, ensuring they receive both prompt and friendly service.
Education
Victorian Certificate of Education -
St Francis Xavier College
12.2019
Skills
- Customer service
- Time management
- Organisation
- Clear communication
- Data Confidentiality
- Database Administration
- Administrative Support
- Customer Relations
References
Available upon request.
Certification
- Full Victorian Driver's License
- Working with Children's Check
Timeline
Administration Officer
Monash Health - Emergency
06.2021 - Current
Operations Assistant
Telstra
08.2020 - 02.2023
Shift Assistant
McDonalds
07.2016 - 08.2020
Victorian Certificate of Education -
St Francis Xavier College