Jessica Bowyer-Smyth
Heathmont
Summary
Hardworking and dependable individual willing to take on added responsibilities and to help achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Manager
Bakers Delight Heathmont
11.2020 - Current
- Regular tasks include daily banking, ordering of packaging and drinks, monthly stocktake as well as staffing rosters.
- Handled customer relations issues for customer satisfaction.
- Delegate and communicate effectively with all staff members.
- Willing to assist in all areas regardless, eg. casual baking shifts.
- Communicated with the community to support local events and initiatives.
- Along with all the tasks included as a sales assistant.
- Increased sales revenue by developing and implementing effective sales strategies alongside existing campaigns.
Casual Sales Assistant
Bakers Delight Heathmont
11.2017 - 11.2020
- Successfully operating POS system.
- Efficiently merchandised the store to franchise guidelines.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Volunteer Disability Support Work
Interchange Outer East
01.2018 - 12.2018
Education
Year 12 VCE Certificate -
Ringwood Secondary College
Ringwood, VIC10.2020
Skills
- Hardworking
- Flexible and Adaptable
- Problem Solver
- Organized
- Time management
- Dependable and Responsible
Awards And Achievements
Gillespie Award Winner 2021
The Bakers Delight Gillespie Award recognizes and rewards bakers and sales staff who show excellence in their role, 8 winners are chosen across the nation. Further training and recourses are provided to further improve each individual.
Heathmont Jets Junior Football Club
- Inaugural Captain of the Jets Under 16 girls' team, 2017
- Captaincy group Heathmont Jets Under 16 and Under 18 girls' team, 2018, 2019
Heathmont Jets Football Netball Club
- Apart of the Senior Women's team Leadership Group, 2021, 2022, 2023, 2024
- Volunteers extra time for canteen duty and organizing/setting up for club functions
Certification
- Working with children's check
- First Aid and CPR certificate
- Food Safety Supervisor
- Crim Check
- Full Australian Drivers License
References
Colleen Grant
Previous Franchisee Heathmont Bakers Delight
0401 002 204
Adam Sullivan
Senior Women's Coach Heathmont Football Netball Club
0411 677 393
Timeline
Sales Manager
Bakers Delight Heathmont
11.2020 - Current
Volunteer Disability Support Work
Interchange Outer East
01.2018 - 12.2018
Casual Sales Assistant
Bakers Delight Heathmont
11.2017 - 11.2020
- Working with children's check
- First Aid and CPR certificate
- Food Safety Supervisor
- Crim Check
- Full Australian Drivers License
Year 12 VCE Certificate -
Ringwood Secondary College
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