Jessica Bowyer-Smyth
Heathmont
Summary
Hardworking and dependable individual willing to take on added responsibilities and to help achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Manager
Bakers Delight Heathmont
2020.11 - Current
- Regular tasks include daily banking, ordering of packaging and drinks, monthly stocktake as well as staffing rosters.
- Handled customer relations issues for customer satisfaction.
- Delegate and communicate effectively with all staff members.
- Willing to assist in all areas regardless, eg. casual baking shifts.
- Communicated with the community to support local events and initiatives.
- Along with all the tasks included as a sales assistant.
- Increased sales revenue by developing and implementing effective sales strategies alongside existing campaigns.
Casual Sales Assistant
Bakers Delight Heathmont
2017.11 - 2020.11
- Successfully operating POS system.
- Efficiently merchandised the store to franchise guidelines.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Volunteer Disability Support Work
Interchange Outer East
2018.01 - 2018.12
Education
Year 12 VCE Certificate -
Ringwood Secondary College
Ringwood, VIC10.2020
Skills
- Hardworking
- Flexible and Adaptable
- Problem Solver
- Organized
- Time management
- Dependable and Responsible
Awards And Achievements
Gillespie Award Winner 2021
The Bakers Delight Gillespie Award recognizes and rewards bakers and sales staff who show excellence in their role, 8 winners are chosen across the nation. Further training and recourses are provided to further improve each individual.
Heathmont Jets Junior Football Club
- Inaugural Captain of the Jets Under 16 girls' team, 2017
- Captaincy group Heathmont Jets Under 16 and Under 18 girls' team, 2018, 2019
Heathmont Jets Football Netball Club
- Apart of the Senior Women's team Leadership Group, 2021, 2022, 2023, 2024
- Volunteers extra time for canteen duty and organizing/setting up for club functions
Certification
- Working with children's check
- First Aid and CPR certificate
- Food Safety Supervisor
- Crim Check
- Full Australian Drivers License
Timeline
Sales Manager
Bakers Delight Heathmont
2020.11 - Current
Volunteer Disability Support Work
Interchange Outer East
2018.01 - 2018.12
Casual Sales Assistant
Bakers Delight Heathmont
2017.11 - 2020.11
Year 12 VCE Certificate -
Ringwood Secondary College