Summary
Overview
Work History
Education
REFEREES
Timeline
Generic

Jessica Broadhurst

Kariong ,NSW

Summary

I am a dependable, self-driven professional with great people skills and adaptability. I am excellent at picking up new information fast and proving my abilities both alone and in a group. My dedication to advancing inclusive education and fostering varied, equitable learning environments is motivated by my unwavering love of learning. I'm currently a casual School Learning Officer at Lake Munmorah High, working in both the mainstream and support unit.
As an SLSO, my dedication to education—particularly in the area of inclusive education—is fundamental to what I do.

Overview

8
8
years of professional experience

Work History

School Learning Support Officer

Lake Munmorah High School
11.2023 - Current
  • Built Positive relationships with students.
  • Supported teachers with student supervision and care.
  • Adhered to relevant standards, policies, and regulatory guidelines to promote safe working environment.
  • Cultivated a constructive learning environment.
  • Supported student learning objectives through personalised and small group assistance.
  • Fostered physical, mental, and social development through games and activities.
  • Distributed learning materials, including worksheets, textbooks, and supplementary activities.
  • Quickly acquired and applied new skills to daily tasks, improving efficiency and productivity.
  • Supported numeracy and literacy development.
  • Designated a calming workspace with preferred materials.
  • Provided noise cancelling headphones to reduce sensory overload.
  • Offered patient and gentle guidance, using visual cues and gestures for communication.
  • Maintained energy and enthusiasm in all environments.
  • Utilised critical thinking to analyse problems, evaluate solutions, and make decisions.
  • Supported students with school routines and classroom activities.
  • Provided friendly and efficient service, including handling challenging situations.
  • Carried out day-to-day duties accurately and efficiently.
  • Undertook other relevant duties as assigned by the principal or supervisor.

Deli Assistant

Woolworths Supermarket
04.2020 - Current
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

Student Learning Support Officer

Brisbane Water Secondary College
08.2023 - 10.2023

WorkPlacement

  • Built Positive relationships with students.
  • Supported teachers with student supervision and care.
  • Adhered to relevant standards, policies, and regulatory guidelines to promote safe working environment.
  • Cultivated a constructive learning environment.
  • Supported student learning objectives through personalised and small group assistance.
  • Fostered physical, mental, and social development through games and activities.
  • Distributed learning materials, including worksheets, textbooks, and supplementary activities.
  • Quickly acquired and applied new skills to daily tasks, improving efficiency and productivity.
  • Supported numeracy and literacy development.
  • Designated a calming workspace with preferred materials.
  • Provided noise cancelling headphones to reduce sensory overload.
  • Offered patient and gentle guidance, using visual cues and gestures for communication.
  • Maintained energy and enthusiasm in all environments.
  • Utilised critical thinking to analyse problems, evaluate solutions, and make decisions.
  • Supported students with school routines and classroom activities.
  • Provided friendly and efficient service, including handling challenging situations.
  • Carried out day-to-day duties accurately and efficiently.
  • Undertook other relevant duties as assigned by the principal or supervisor.

Fresh Food Manager

Woolworths Supermarket
04.2018 - 04.2020
  • Maintained compliance with health code standards.
  • Determined and implemented appropriate productivity, quality and service goals.
  • Purchased new inventory according to expected regular and holiday demand.
  • Completed cycle counts and monthly inventory.
  • Trained and led team of 15 department team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Assistant Deli Manager

Woolworths Supermarket
01.2016 - 04.2018
  • Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
  • Operated slicer and price computing scale to accurately slice, weigh and label meat products.
  • Controlled freshness of products by rotating and removing out of code merchandise.
  • Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
  • Verified inventory computations by comparing to physical counts of stock, investigating discrepancies with manager.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Education

Certificate III - Education Support

TAFE NSW
Online
10.2023

Certificate III - Aged Care

Central Coast Community College
Ourimbah, NSW
01.2011

REFEREES

Katrina Rossetti

Lake Munmorah High School,

Carters Road Lake Munmorah NSW 2259

P: (02) 43581411

Katrina.rossetti@det.nsw.edu.au


Sarah Hogg

Brisbane Water Secondary College 

Edward Street Woy Woy NSW 2256

P: (02) 43411600

Timeline

School Learning Support Officer

Lake Munmorah High School
11.2023 - Current

Student Learning Support Officer

Brisbane Water Secondary College
08.2023 - 10.2023

Deli Assistant

Woolworths Supermarket
04.2020 - Current

Fresh Food Manager

Woolworths Supermarket
04.2018 - 04.2020

Assistant Deli Manager

Woolworths Supermarket
01.2016 - 04.2018

Certificate III - Education Support

TAFE NSW

Certificate III - Aged Care

Central Coast Community College
Jessica Broadhurst