Jessica Kelly
Brisbane,QLD
Summary
I'm a motivated and reliable 17-year-old with strong customer service experience and a proven ability to communicate effectively with diverse customers. Skilled at problem-solving, multitasking, and maintaining a positive, professional attitude in fast-paced environments to contribute a strong work ethic and enthusiasm to a team-focused workplace.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Counter Hand
Warner quality meats
WARNER, QLD
08.2024 - Current
- Assisted customers with product selection and inquiries at Warner Quality Meats.
- Maintained cleanliness and organization of the counter area to meet safety standards.
- Educated customers on product offerings, including cuts of meat and cooking methods.
- Trained new staff on counter operations and customer service best practices effectively.
- Ensured pricing accuracy for all items sold.
- Processed cash payments from customers accurately and quickly.
Crew Member
McDonald's
WARNER, QLD
06.2023 - 08.2024
- Provided exceptional customer service in a fast-paced food environment.
- Collaborated with team members to optimize workflow during peak hours.
- Resolved customer complaints promptly while maintaining a positive atmosphere.
- Drove team success by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
Education
High School Diploma -
Bray Park State High School
Bray Park11-2025
Skills
- Customer service
- Team collaboration
- Employee training
- Cash handling
- Product knowledge
- Cleanliness standards
- Problem resolution
- Time management
Certification
- Cert 3 in business
- Cert II in workplace and vocational pathways
references
personal referee
Ella Grimston - PH 0438 958 090
Academic referee
Ashley Morrissey - email aleld0@eq.edu.au
Timeline
Counter Hand
Warner quality meats
08.2024 - Current
Crew Member
McDonald's
06.2023 - 08.2024
High School Diploma -
Bray Park State High School
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