Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jessica Mills

Berkeley Vale,NSW

Summary

At Pets World, excelled as a Retail Shop Assistant by enhancing customer satisfaction through personalized service and efficient problem resolution. Demonstrated adaptability and a keen eye for merchandise display, significantly contributing to a positive shopping environment. Skilled in stock replenishment and customer assistance, I consistently maintained high service standards, fostering strong customer relationships.

Overview

1
1
year of professional experience

Work History

Retail Shop Assistant

Pets World
04.2006 - 12.2006
  • Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
  • Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
  • Boosted customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer complaints and issues in a professional manner to maintain positive relationships.
  • Handled cash transactions accurately and efficiently at the point of sale, minimizing errors and discrepancies.
  • Organized merchandise displays for maximum appeal, drawing attention to featured products or promotions.
  • Contributed to a positive team atmosphere through effective communication and support of fellow associates.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Provided exceptional customer service by promptly addressing inquiries and fulfilling requests for assistance.
  • Assisted with inventory management, ensuring accurate tracking and timely replenishment of stock.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.

Education

Year 12 Certificate -

Tuggerah Lakes Secondary College
Long Jetty, NSW
2005

Skills

  • Stock replenishment
  • Merchandise Display
  • Cleanliness
  • Store maintenance
  • Customer Assistance
  • Adaptable and Flexible

Additional Information

I have spent the last 17 year being a stay at home mum and now my youngest is at school I am look forward to get back into the work force

Timeline

Retail Shop Assistant

Pets World
04.2006 - 12.2006

Year 12 Certificate -

Tuggerah Lakes Secondary College
Jessica Mills