Jessica Sakkouri

• Provided assistance in daily living activities , dressing, grooming and personal care.
• Access community social and recreational.
• Drove clients safely to social activities and appointments.
• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
• Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
• Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
• Kept daily logs with care actions, patient behaviors, and incidents.
• Prepared nutritious meals to meet individual dietary needs for clients.
• Ran errands,and completed weekly grocery shopping.
• Provided emotional support to clients during challenging times, fostering resilience and coping skills.
• Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
• Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
• Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
• Improved client independence by developing personalized support tailored to individual needs and goals liaising with providers and support coordinators.
• Advocated on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
• Provided crisis intervention with services as needed, utilizing de-escalation techniques and leveraging available resources for support.
• Assisted clients in accessing housing, financial assistance and other community resources.

• Team Supervision

- Lead and supervise a team of building cleaners, providing guidance, support, and training as needed.

- Assign daily tasks and monitor progress to ensure completion.

- Conduct regular team meetings to communicate updates, feedback, and instructions.

Quality Control

- Inspect and evaluate the cleanliness of the building, ensuring compliance with company standards and regulations.

- Address any issues or deficiencies promptly, implementing corrective actions as necessary.

- Maintain records of cleaning activities and inspections.

Scheduling and Planning

- Develop and manage cleaning schedules to ensure all areas of the building are covered efficiently.

- Coordinate with other departments to plan for special cleaning needs or events.

- Ensure adequate staffing levels, arranging for replacements as needed.

Supplies and Equipment Management

- Monitor inventory levels of cleaning supplies and equipment.

- Order new supplies and equipment as required, maintaining budget constraints.

- Ensure proper use and maintenance of cleaning equipment.

Health and Safety

- Enforce health and safety protocols, ensuring all team members follow safe working practices.

- Conduct regular safety training

- Report and document any accidents or incidents, following up with necessary actions.

Customer Service

- Address and resolve any complaints or requests from building occupants regarding cleaning services.

- Maintain a professional and courteous demeanor at all times.

Reporting

- Provide regular reports to management on team performance, issues encountered, and resolutions.

- Document and report any maintenance issues observed during cleaning duties to supervisor

Administrative Duties

- Maintain accurate records of employee attendance, times sheets ,performance, and training.

• All enquires in relation to the management of center
• Entrusted with store and safe keys
• Centre management duties supervising and coordinating 6 stores

• Customer service duties
• Money handling float balancing
• Stock control