Jessie Corkery
Sydney
Summary
I am an enthusiastic self-starter, with customer service and administrative experience in industries as diverse as travel, hospitality, beauty and operations. Skilled in customer service, communication, and organization, I have a passion for helping others and an empathetic personality that allows me to connect and communicate with people from all walks of life
Overview
8
8
years of professional experience
Work History
Motel Manager
Central Point Motel
07.2024 - Current
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
- Managed daily operations for better customer service and increased revenue.
Salon Coordinator
Oscar Oscar Salons
03.2024 - 07.2024
- Maintained client waiting area, ensuring that it was kept clean at all times.
- Scheduled appointments by phone, email and in person and recommended additional services.
- Facilitated smooth transitions between appointments by coordinating stylist availability and managing wait times effectively.
- Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
Cabin Crew
Aer Lingus
01.2019 - 01.2024
- Ensured the safety and comfort of passengers during flights, assisting in emergency situations and following safety protocols
- Provided exceptional service to all passengers addressing their needs within accepted company practices
- Certified in CPR and AED
- Trained in aviation-specific first aid procedures, and experienced in providing first aid to passengers
Junior Hair Apprentice
The Edge hair salon
01.2017 - 01.2019
- Managed the front of house - including the safe and timely opening & closing of the salon morning and evening
- Shampooing, blow-drying, applying colour tint and styling
- Promotion of new services & products included promo offers and recommending the correct products for individual requirements
- General day to day running of a salon
- Attended local events and competitions representing The Edge within the industry
Education
First aid, food safety and ramp airside safety - undefined
Aer Lingus
Junior Cert & Leaving Cert - undefined
St Peter’s
01.2016
Skills
- Crisis management
- Interpersonal communications skills
- Customer service and relationship management
- Company policy
- First Aid and inflight safety
- Payroll
- Team building
Timeline
Motel Manager
Central Point Motel
07.2024 - Current
Salon Coordinator
Oscar Oscar Salons
03.2024 - 07.2024
Cabin Crew
Aer Lingus
01.2019 - 01.2024
Junior Hair Apprentice
The Edge hair salon
01.2017 - 01.2019
First aid, food safety and ramp airside safety - undefined
Aer Lingus
Junior Cert & Leaving Cert - undefined
St Peter’s
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