Jet Everett
Newcastle,NSW
Summary
Proven hospitality and retail professional with a track record of enhancing customer satisfaction at Slingtown Espresso. Skilled in clear communication and maintaining sanitary environments, adept at resolving complaints and leading teams in high-paced settings. Excels in efficient cash handling and fostering positive customer experiences, demonstrating both hard and soft skills essential for dynamic retail operations.
Overview
4
4
years of professional experience
Work History
Hospitality Worker
Slingtown Esspresso
Newcastle, NSW
11.2020 - Current
- Provided customer service to ensure satisfaction throughout their dining experience.
- Served food and drinks to customers in a timely manner.
- Attended staff meetings to discuss upcoming events or promotions at the restaurant.
- Resolved customer complaints promptly in order to maintain high levels of satisfaction.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Operated cash registers accurately and efficiently during peak hours of business.
Retail Worker
Kilo Sale (clothes market)
Newcastle, NSW
06.2024 - 06.2024
- Answered store and merchandise questions and led customers to wanted items.
- Maintained an organized store environment by restocking shelves and organizing displays.
Education
Cert III - Animation
TAFE NSW
NSW12-2024
Cert III - Music Composition
TAFE NSW
NSW06-2024
HSC -
Newcastle High School
Newcastle, NSW12-2023
Skills
- Clear communication with fellow staff members
- Comfortable in fast-paced environments
- Can maintain a clean and hazard-free work environment
- Communicate with customers to ensure a satisfactory result is achieved
- Understand what is required to keep a kitchen sanitary and easy to work within
Affiliations
- Volunteered for Reach Homeless preparing food packs
- Volunteered for Food Not Bombs cooking soups
Timeline
Retail Worker
Kilo Sale (clothes market)
06.2024 - 06.2024
Hospitality Worker
Slingtown Esspresso
11.2020 - Current
Cert III - Animation
TAFE NSW
Cert III - Music Composition
TAFE NSW
HSC -
Newcastle High School
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