Jett Cooper
Reedy Creak
Summary
Adept at fostering customer loyalty and resolving complaints, I excelled in roles at Target and Gold Coast Basketball, demonstrating top-notch interpersonal and problem-solving skills. My ability to maintain professionalism under pressure and collaborate effectively has consistently enhanced team dynamics and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Customer Service Assistant
Target
12.2023 - Current
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Utilized problem-solving skills to address customer queries and complaints.
Youth Basketball Referee
Gold Coast Basketball
01.2023 - 09.2023
- Participated in ongoing training sessions to stay current on rule changes and best practices for officiating youth basketball games.
- Fostered a respectful relationship with coaches by addressing concerns professionally while upholding the integrity of the game.
- Assisted in the resolution of conflicts between players, coaches, or spectators when necessary, promoting a respectful atmosphere.
Education
St Michael's College
Merrimac01-2025
Skills
- Complaint resolution
- Interpersonal Skills
- Time Management Skills
- Teamwork and Collaboration
- Calm and Professional Under Pressure
- Customer Relations
Timeline
Customer Service Assistant
Target
12.2023 - Current
Youth Basketball Referee
Gold Coast Basketball
01.2023 - 09.2023
St Michael's College
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