Ji Leonard
Summary
Friendly and reliable individual, comfortable working in fast-paced environments while providing a high quality service. Employs exceptional problem solving and conflict-resolution skills to enhance customer experience. Skilled at multitasking and practicing effective time management.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Melbourne Club
06.2023 - 12.2023
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
Retail Assistant
Mark & Spencer
10.2020 - 01.2023
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
Education
A Level - Accounting
Wyke Sixth Form College
Hull, England08.2022
A Level - Business
Wyke Sixth Form College
Hull, England 08.2022
A Level - Sociology
Wyke Sixth Form College
Hull, England08.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Relationship Building
- Time Management
- Problem-Solving
- Multitasking Abilities
- Excellent people skills
- Reliable and punctual
- Listening Skills
- Money Handling
Timeline
Food and Beverage Attendant
Melbourne Club
06.2023 - 12.2023
Retail Assistant
Mark & Spencer
10.2020 - 01.2023
A Level - Accounting
Wyke Sixth Form College
A Level - Business
Wyke Sixth Form College
A Level - Sociology
Wyke Sixth Form College
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