Summary
Overview
Work History
Education
Skills
Certification
Availability
Timeline
Generic

Jimmy Feng

Banksia,NSW

Summary

Dynamic and versatile professional with experience at Luckin Coffee Inc., adept in customer service and multitasking. Excelled in fast-paced environments, significantly enhancing team collaboration and customer satisfaction. Skilled in basic latte art and organized work practices, demonstrating rapid skill acquisition and exceptional communication. Proven track record of contributing to team success and maintaining high service standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista/Cafe All Rounder

Luckin Coffee Inc.
10.2023 - 01.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Kitchen Crew Member

KFC
10.2023 - 10.2024
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
  • Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.

Junior QA Tester

2K Games Inc.
05.2023 - 06.2024
  • Managed bug tracking systems efficiently, ensuring all issues were logged, prioritized, and resolved in a timely manner.
  • Conducted thorough regression testing of previous builds to verify bug fixes and maintain application stability.
  • Provided timely feedback to developers on identified issues, enabling rapid resolution of bugs before launch deadlines.
  • Participated in agile development processes, contributing effectively to sprint planning and daily stand-up meetings.

Education

Barista Basic

CBD College
Sydney, NSW

Master of Information Technology - IT

University of Technology Sydney
Sydney, NSW
03-2027

Skills

  • Communication
  • Teamwork
  • Basic latte art skills
  • Customer services
  • Multitaking skills
  • Fast in learning new skills
  • Organised

Certification

  • Barista Certificate - CBD College
  • Barista Basics Mark II - Coffee Art and Presentation Techniques

Availability

  • Casual / Part-Time
  • Incl. Weekend
  • Available to start immediately

Timeline

Barista/Cafe All Rounder

Luckin Coffee Inc.
10.2023 - 01.2025

Kitchen Crew Member

KFC
10.2023 - 10.2024

Junior QA Tester

2K Games Inc.
05.2023 - 06.2024

Barista Basic

CBD College

Master of Information Technology - IT

University of Technology Sydney

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Jimmy Feng