Summary
Overview
Work History
Education
Skills
Languages
Extracurricular Activities
Hobbies and Interests
References
Interests
Timeline
Generic

JITENDER SINGH

Alice Springs

Summary

Experienced with client support and coordination, ensuring efficient service delivery and client satisfaction. Utilizes strong communication and problem-solving skills to address and resolve client issues effectively. Track record of maintaining organized and collaborative team environments to meet evolving client needs.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

NDIS Support Coordinator

Somerville Community Services
12.2022 - Current
  • Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
  • Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
  • Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
  • Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
  • Maintained and verified accuracy of records and generated miscellaneous reports.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.

Team Leader

CASA Services
11.2021 - Current
  • Support clients to participate in age appropriate activities and tasks including employment, in home support and community access
  • Support clients to access activities and outings in the community
  • Provide direct care assistance to each client in accordance with their service plan and as directed by the Manager
  • Work in accordance with the medication administration policy, work health and safety procedures and client right's policies including privacy and confidentiality
  • Monitor the safety and well-being of the clients and report any concerns to the Manager
  • Ensure completion of appropriate documentation
  • Relevant information on support provided is to be recorded in client notes and communication book as required

Disability Support Worker

Lifestyle Solutions
09.2020 - 10.2021
  • Provide care and help people in the community living with mental health conditions or physical disabilities
  • Supporting people with disability ensure develop their capacity of self-determination by encouraging their confidence and providing opportunities for decision making
  • Provide assistance of documentation
  • Ensure the medication has been administered, completion of relevant information is to be recorded in client notes
  • Exchange relevant information of client activities during handover
  • Support clients in daily activities and assisting with domestic tasks such as cooking, cleaning, shopping
  • Helping clients in budgeting and handling money and assisting them with their client needs
  • Monitor the safety and well-being of the clients and report any concerns to the supervisor
  • Clients appointments and doctor visits is to be recorded in communication book as required

Operational Support Officer

Central Desert Regional Council
04.2019 - 08.2020
  • Data entry of all invoices into Organization EDRMS
  • Matching purchase order to invoices to ensure moved to accurate workflow
  • Purchase orders/invoices as required by the program management
  • Manage Account Payable inbox and processed supplier invoices
  • Dealing with customer queries face to face and over the phone
  • Maintain office supplies and provide Administrative support to internal and external customers

Education

Diploma -

National Career Institute
04.2021

Accounting -

Holmes Institute
10.2018

Skills

  • Ability to Work Under Pressure
  • Multitasking and Organization
  • Communication Skills
  • Computer skills
  • Xero
  • Time Management
  • Attention to Detail
  • Team Collaboration
  • Filing
  • Customer Database Systems

Languages

English
Hindi
Punjabi

Extracurricular Activities

Alice Tiger Cricket Club, Alice Springs, NT, 03/01/19, Present

Hobbies and Interests

  • Cricket
  • Camping

References

Available On Request

Interests

Cricket, Books

Timeline

NDIS Support Coordinator

Somerville Community Services
12.2022 - Current

Team Leader

CASA Services
11.2021 - Current

Disability Support Worker

Lifestyle Solutions
09.2020 - 10.2021

Operational Support Officer

Central Desert Regional Council
04.2019 - 08.2020

Accounting -

Holmes Institute

Diploma -

National Career Institute
JITENDER SINGH