Summary
Overview
Work History
Education
Skills
Certification
Reading, Photography, Cats.
Additional Information
Timeline
Generic

Jo-Hanne Botha

Mackay,QLD

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Assistant

BWS
10.2015 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Completing deliveries in a safe and effective manner.
  • Understanding of Autostocker, MPL's.
  • Understanding of screens.
  • Understanding of CSA's.

Waitress

Windmill Motel And Reception Centre
01.2012 - 09.2015
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Education

High School Diploma -

Mackay Christian College - King's Park Senior Campus
North Mackay, QLD
11.2013

Skills

  • Store Policies and Procedures
  • Computer Proficiency and Microsoft Office
  • Positive Customer Engagement
  • Flexible Hours
  • Cash Handling
  • Persuasive Selling
  • Building Customer Loyalty
  • Time Management
  • Stock Management
  • Brand and Product Knowledge
  • Item Ticketing and Pricing
  • Opening and Closing Procedures
  • Engaging with Diverse Customers
  • High-Volume Environments

Certification

  • RSA Certificate

Reading, Photography, Cats.

Prefers a long novel with a nice cup of tea. 

Prefers to capture landscape photography.  

Lover of felines, has two, wants more. 

Additional Information

Reference:


Cameron Schumacher:

0403381583

Timeline

Sales Assistant

BWS
10.2015 - Current

Waitress

Windmill Motel And Reception Centre
01.2012 - 09.2015

High School Diploma -

Mackay Christian College - King's Park Senior Campus

Similar Profiles

CREATE PROFILE
Jo-Hanne Botha