Joe P. Harrold
Toowoomba,QLD
Summary
I am Joe Patrick Harrold, a Year 10 student currently attending Centenary Heights State High School. At the moment, I hold a casual position at Woolworths Group, where I work as a customer service team member and occasionally take on the role of a Junior supervisor. With a strong curiosity and a deep interest in the health and medical field, I firmly believe that this traineeship opportunity will greatly contribute to my future career in pathology and hospital work. I am eager to commit my time and efforts to this position, and I eagerly await your response.
Overview
1
1
year of professional experience
Work History
Customer Service Team Member
Woolworths Group
09.2022 - Current
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Delivered prompt service to prioritize customer needs.
- Trained new personnel regarding company operations, policies and services.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Conducted till maintenance including counting of money, requesting of change, securely handling moderate sums of out-of-draw cash, and stowing cash securely in the store's safe.
- Actively supported service associates by quickly responding to questions via phone and finding appropriate solutions to customer issues.
Student Observer
Sullivan Nicolaides Pathology
03.2023 - 03.2023
- Observed industry professionals perform laboratory tasks in both laboratories.
- Helped load and unload biochemistry and blood banking machines.
- Talked with accredited pathologists and medical scientists whilst observing cell morphology on blood smears.
- Performed 'batching' and specimen reception whilst ensuring patient and sample details.
- Observed registrars as they dissected specimens.
Education
Queensland Certificate of Education -
Centenary Heights State High School
Toowoomba12.2025
St. Thomas Mores Catholic Primary School
Toowoomba12.2019
Skills
- Approachable
- Digital Literacy
- Dedication to learn
- Professionalism
- Quick Service
- Friendly Personality
Accomplishments
Accepted into the STEM Taiwan 2023 Global Student Program (December 2023)
Latest Report Card
Biology - A
Business - A
Chemistry - A
English - B+
Food Specialisation - A+
Mathematical Methods - B
Timeline
Student Observer
Sullivan Nicolaides Pathology
03.2023 - 03.2023
Customer Service Team Member
Woolworths Group
09.2022 - Current
Queensland Certificate of Education -
Centenary Heights State High School
St. Thomas Mores Catholic Primary School
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