Johana Angulo Santana
Baulkham Hills,NSW
Summary
Knowledgeable Saleswoman fluent in Spanish and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales.
Overview
7
7
years of professional experience
Work History
Sales Assistant
University Of Chile Clinical Hospital
Santiago De Chile, RM
11.2014 - 10.2015
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Provided pricing information to customers regarding specific products.
- Assisted customers with prompt and polite support in-person and via telephone.
- Maintained records related to sales, returns and inventory availability.
- Processed credit and debit card payments to complete purchasing experience.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Accepted and processed product returns.
Sales Assistant
Big John Apoquindo
Santiago De Chile, RM
08.2011 - 12.2011
- Assisted customers with prompt and polite support in-person and via telephone.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Functioned as backup in areas of sales, support, and services.
- Referred customers to various services by evaluating needs and providing recommendations.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Processed cash, check and credit card payments.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Accepted and processed product returns.
Cleaner
Military Hospital Of Santiago
Santiago De Chile, RM
03.2010 - 07.2011
- Used time management and efficient cleaning methods to meet deadlines.
- Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
- Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
- Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
- Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms.
- Specialized in working with industrial cleaning products within strict safety procedures.
- Maintained floor cleaning and waxing equipment.
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Sales Assistant
FAENADORA Y FRIGORIFICO CORDILLERA S.A.
Santiago De Chile, RM
11.2008 - 10.2009
- Provided pricing information to customers regarding specific products.
- Assisted customers with prompt and polite support in-person and via telephone.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Functioned as backup in areas of sales, support, and services.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Accepted and processed product returns.
Education
High School Diploma -
Liceo Comercial Osorno
Osorno Chile12.2007
Skills
- Store opening and closing
- Sales expertise
- Product promotions
- Stocking and Replenishing
Timeline
Sales Assistant
University Of Chile Clinical Hospital
11.2014 - 10.2015
Sales Assistant
Big John Apoquindo
08.2011 - 12.2011
Cleaner
Military Hospital Of Santiago
03.2010 - 07.2011
Sales Assistant
FAENADORA Y FRIGORIFICO CORDILLERA S.A.
11.2008 - 10.2009
High School Diploma -
Liceo Comercial Osorno
Similar Profiles
Katheryn (Katy) BercumeKatheryn (Katy) Bercume
CPOE Orders Analyst/Informaticist at University of Missouri Hospital-Clinical InformaticsCPOE Orders Analyst/Informaticist at University of Missouri Hospital-Clinical Informatics
Kristine BrazeleKristine Brazele
Registered Nurse at Pauls Stradins Clinical University HospitalRegistered Nurse at Pauls Stradins Clinical University Hospital
Jiyoung YoonJiyoung Yoon
Clinical Research Coordinator at Severance Hospital Clinical, Yonsei University Health SystemClinical Research Coordinator at Severance Hospital Clinical, Yonsei University Health System