Summary
Overview
Work History
Skills
Affiliations
Languages
References
Timeline
Generic

Johnathann Gomez

Warwick Farm,NSW

Summary

Reliable and hardworking professional with over 8 years of experience in retail, hospitality, and child care settings. Proven ability to lead teams, provide excellent customer service, and adapt to fast-paced environments. Skilled in supervising staff, handling high-volume operations, and supporting children’s learning and wellbeing. Known for a strong work ethic, positive attitude, and commitment to creating safe, welcoming environments for customers and team members alike. Looking to bring my diverse experience and people skills to a new and rewarding role.

Overview

11
11
years of professional experience

Work History

Customer Service Role

Bunnings Warehouse
Sydney, Nsw
02.2017 - 10.2024
  • Delivered outstanding customer service, assisting customers with product inquiries, DIY advice, and purchases across a range of departments.
  • Maintained and replenished stock levels, executed inventory checks, and ensured correct pricing and signage.
  • Operated POS systems and processed cash, EFTPOS, and returns transactions accurately and efficiently.
  • Trained and mentored new team members, promoting a collaborative and positive workplace culture.

Childcare Assistant

Litttle Hinchies
Sydney, Nsw
12.2013 - 02.2020
  • Supervised and engaged children aged [insert age range, e.g. 5–12] in fun, safe, and educational activities during school holiday programs.
  • Planned and facilitated age-appropriate games, crafts, and excursions that encouraged creativity, teamwork, and physical activity.
  • Maintained a safe and inclusive environment, following child protection, health, and safety policies at all times.
  • Built positive relationships with children, parents, and team members through clear communication and a caring attitude.
  • Assisted with daily routines including sign-in/out, meal supervision, and managing behaviour in line with program guidelines.

Supervisor

MadMex
Sydney, Nsw
03.2016 - 10.2019
  • Supervised daily operations, leading a team of front-of-house and kitchen staff to ensure efficient service and high food quality.
  • Delivered exceptional customer service, resolving complaints quickly and professionally to maintain brand reputation.
  • Trained and mentored new staff in food preparation, safety standards, and customer engagement.
  • Managed shift scheduling, delegated tasks, and ensured team accountability during peak periods.
  • Handled cash operations, daily reconciliations, and ensured accurate end-of-day reporting.
  • Maintained compliance with food safety, hygiene, and workplace health and safety regulations.

Skills

  • Customer service
  • POS operation
  • Inventory management
  • Cash handling
  • Employee training
  • Team leadership

Affiliations

  • Gaming
  • PC building
  • Fishing

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

  • Reference 1

Childcare Assistant
Little Hinchies

Name: Karleen Luximon
Phone: 0425063453
Relationship: Manager

  • Reference 2

Painter
Morales Painting

Name: Luis Morales
Phone: 0422544031
Relationship: Manager

Timeline

Customer Service Role

Bunnings Warehouse
02.2017 - 10.2024

Supervisor

MadMex
03.2016 - 10.2019

Childcare Assistant

Litttle Hinchies
12.2013 - 02.2020

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Johnathann Gomez