Jorden Every

Cafe Worker

Prabin Thapa

09.2022 - 09.2023

Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Maintained clean and attractive product displays to entice customer purchases.
Produced food and drink products adhering to company quality and quantity standards.
Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Addressed and resolved customer service issues to establish trust and increase satisfaction.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Accurately operated cash register to process customer payments.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Documented customer orders and conveyed special requests to kitchen staff.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Completed milkshakes and ice cream desserts for customers.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.