Jorja Maughan
Ormeau
Summary
I am a confident, outgoing, and reliable individual with experience working in fast-paced, customer-focused environments. Known for my strong teamwork skills, quick adaptability, and willingness to learn, I take pride in delivering excellent service and maintaining a positive attitude in any situation. I have full flexibility to work across all shifts and am always eager to take on new challenges to grow both personally and professionally.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist / Bar and Gaming Attendent
Club Helensvale
03.2023 - Current
- Greeting and assisting visitors, ensuring a welcoming environment and providing accurate information.
- Maintaining organized reception area, ensuring cleanliness and professionalism in client interactions.
- Processing customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Collaborating with management to develop promotional events, increasing player engagement and participation rates.
Airport Customer Service Agent
Swissport
06.2022 - 03.2023
- Delivered outstanding customer service to travelers, addressing inquiries and resolving issues quickly.
- Managed check-in processes, ensuring timely boarding and compliance with airline schedules.
- Supported passengers with baggage handling, including lost luggage claims and special requests.
Baker
Banjo's Bakery Cafe
10.2020 - 06.2022
- Developed and executed recipes for a variety of baked goods, ensuring consistent quality and taste.
- Managed inventory levels, minimizing waste through effective stock rotation and usage tracking.
- Maintained cleanliness and organization of workstations, adhering to health standards and regulations.
Education
Diploma - Travel And Tourism
Torrens University Australia
Brisbane, QLD08-2026
Skills
- Organization skills
- Time management
- Telephone skills
- Customer/Client relations
- Customer service excellence
- Planning and organizing
Certification
RSA certificate
RSG certificate
Timeline
Receptionist / Bar and Gaming Attendent
Club Helensvale
03.2023 - Current
Airport Customer Service Agent
Swissport
06.2022 - 03.2023
Baker
Banjo's Bakery Cafe
10.2020 - 06.2022
Diploma - Travel And Tourism
Torrens University Australia
Similar Profiles
Matthew ShawyerMatthew Shawyer
Shift Supervisor at McDonald's Helensvale SouthShift Supervisor at McDonald's Helensvale South
Kendra PearceKendra Pearce
Team Member at Kmart HelensvaleTeam Member at Kmart Helensvale
Shobha SrinivasanShobha Srinivasan
Customer Services Officer at Australia Post, HelensvaleCustomer Services Officer at Australia Post, Helensvale
Tyler BensonTyler Benson
Principal Mining Engineer at Covalent LithiumPrincipal Mining Engineer at Covalent Lithium
Alex BlairAlex Blair
Supervisor at Yatala PiesSupervisor at Yatala Pies