Josephine McDonald
Sebastopol,Australia
Summary
Compassionate Disability Support Worker with 4 years of experience. Well-versed in helping individuals living with disabilities. Knowledgeable about providing daily living support, preparing meals and assisting with personal mobility. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Step Up Support Services
Ballarat, VIC
12.2019 - 07.2023
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Organized recreational and educational activities for clients according to individual needs.
- Transported clients to appointments, social events, and other activities as needed.
- Encouraged independence by teaching skills needed for everyday life.
- Maintained records of services provided, client progress, and goals achieved.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Helped disabled persons access community resources such as housing options or job training programs.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
- Transported clients to and from medical and mental health appointments with assigned vehicle.
Commercial Cleaner
PICKWICK GROUP
Ballarat, VIC
07.2011 - 07.2014
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Washed windows, walls, and ceilings to ensure a clean environment for customers.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Removed trash from bins and disposed of it properly according to regulations.
- Maintained janitorial closets stocked with supplies for daily use.
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
- Followed safety procedures when working with hazardous materials such as bleach or disinfectants.
- Inspected facilities regularly to identify potential safety hazards or areas that need attention.
- Reported any damages or malfunctions observed while performing duties to supervisor.
Education
Certificate IV in Community Services - Community Services
01.2020
Certificate III in Hospitality - Hospitality
01.2008
Skills
- Commercial Cleaning
- Budgeting
- Community Assistance Knowledge
- Supporting daily living needs
- Record keeping
- Provide community access
- Disability Services
- Daily Living Requirements
- Independent Living Support
- Personal Care
- Client Transportation
- Client Confidentiality
Certification
- Certificate IV Community Services - Nov 2019
- Food Safety NDIS Services - Aug 2004
- Police Check 2023
Personal Details - Eligible To Work In Australia
Yes
Languages
English, Native
Accreditations
NDS National Disability Services Accreditations 2023/2024
- Infection Control for Disability Support Workers
- Manual Handling
- Supported decision making
- Understanding care plans
- Zero Tolerance Human Rights and You and Zero Tolerance Understanding abuse
- Medication Management
- Working with people with Disability
- Health and Safety in the care sector
-
Timeline
Disability Support Worker - Step Up Support Services
12.2019 - 07.2023
Commercial Cleaner - PICKWICK GROUP
07.2011 - 07.2014
GenU Training - Certificate IV in Community Services, Community Services
Brace Training - Certificate III in Hospitality, Hospitality
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