Joshua Galati
Preston West,VIC
Summary
Dynamic Retail Assistant with proven expertise at QBD The Bookshop, excelling in customer engagement and visual merchandising. Recognised for enhancing the shopping experience and achieving sales targets through effective teamwork and product knowledge. Technologically proficient and skilled in cash handling, ensuring efficient transactions and inventory management.
Overview
7
7
years of professional experience
Work History
Retail Assistant
QBD The Bookshop
11.2018 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained organized sales floor, ensuring products were displayed effectively.
- Processed transactions efficiently, handling cash and electronic payments accurately.
- Collaborated with team members to achieve daily sales targets and improve overall service quality.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, directly addressing customer inquiries.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
Education
High School Diploma -
Northern College of The Arts & Technology
Melbourne, VIC11-2021
Skills
Customer engagement & feedback
Store maintenance know-how
Product knowledge expertise
Team leadership & cooperation
Technologically proficient
Multitasking
Cash handling
Visual merchandising
Timeline
Retail Assistant
QBD The Bookshop
11.2018 - Current
High School Diploma -
Northern College of The Arts & Technology