Josie Baker

• Provided exceptional customer service, ensuring positive dining experiences for guests.
• Assisted in menu preparation and food presentation to maintain high standards.
• Operated point-of-sale systems accurately, processing orders efficiently.
• Collaborated with kitchen staff to ensure timely food delivery and quality control.
• Maintained cleanliness and organization of dining areas to enhance guest satisfaction.
• Trained new team members on service protocols and operational procedures.
• Monitored inventory levels, assisting in stock management and ordering processes.
• Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
• Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.

• Assisted customers with product inquiries and provided recommendations to enhance shopping experience.
• Managed inventory, ensuring stock levels met demand while minimizing waste.
• Operated point-of-sale systems, processing transactions accurately and efficiently.
• Maintained store cleanliness and organization to promote a welcoming environment.
• Handled customer complaints professionally, resolving issues to ensure satisfaction.
• Participated in training new staff on operational procedures and customer service standards.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
• Used smartretail to adjust stock prices, print product labels and special tickets and manage stock amount statistics.

• Preparing and Serving drinks and food to patrons in a bar and dining setting.
• Providing excellent customer service in a fast-paced environment.
• Processing payments, handling cash and credit card transactions.
• Managing Hotel bookings for guests using Little Hotelier website and checking customers into their accommodation.
• Checking customers for legitimate identification and serving alcohol in accordance with federal, state, local and company laws and regulations.
• Gaming Attendant for Keno and Poker Machines in accordance with federal, state, local and company laws and regulations.
• Meal/food preparation to Chef specifications. Preparing plates, waiting tables, cleaning and sanitizing dishes and cooking equipment, and maintaining kitchen cleanliness in accordance to HACCP standards.
• Monitoring inventory and maintaining stock of bar fridges.

• Greeting visitors for events and clinics, ensuring relevant biosecurity and waiver documentation is complete, general customer service, catering duties and cashier operation.
• Cleaning roles consisting of housekeeping, resetting common areas after events, washing machinery and cleaning livestock water troughs.
• Farm hand duties for cattle and Bison enterprise- duties include,
  machinery operation (Front End Loader, tractor, motorbikes and other farm work vehicles), mustering, fencing, daily feeding and care of livestock. Preparation for clinics and public agricultural events, hosting duties and working dog demonstrations.

• Receival/ induction process and exiting of cattle, including vaccinating, ear tagging, weighing, scanning and the categorization of animal types.
• Using StockaID software program for digital documentation, data
  collection and record keeping.
• Daily observation and handling of stock, health management including diagnosis and treatment, pen riding, horse husbandry and low stress livestock management.
• Liaising with transport operators and veterinarians.
• Operating machinery on-site, Front-End Loader, Excavator, Tip Truck, Telehandler.
• Cleaning the feedlot lunchroom, bathrooms, office, induction shed, livestock hospital shed and cattle ramp on the weekly basis.

• Machine and workplace cleaning to Food Safety Standard, general
  maintenance and collaborating.
• Assisting in the management and training of new staff at a gourmet fruit drying factory. Maintaining compliance with HACCP and safe food standards of dehydrator rooms, processing systems and packaging of finished fruit product. Monitor, control and data log of temperature and humidity for industrial fruit dryers.
• Meeting Quality Assurance standards, stocktaking and data collection.
• Operation of several machines for fruit skinning, slicing and coring.

• Labouring for intensive organic Cropping, Poultry, Pork and Beef
  producers in the Lockyer Valley. Caring for livestock, cooking for staff and maintaining the quality of crops to ensure compliance with organic certification standards.
• Attending stall at Gold Coast Organic Market. Displaying and serving customers farm grown produce at Gold Coast Organic Farmers Market.
• Payment processing, cash and EFTPOS transactions.

Kitchen duties consisting of:

• Ensuring the sanitation of dishes and cooking equipment to food safety standard.
• Maintaining the cleanliness of the workplace- floor, benches, and
  equipment.
• Customer service, serving food to tables.
• Taking orders from customers, explaining the menu and advising the custom on decision making when appropriate.
• Communicating with the kitchen staff, meals changes, complaints and customer requirements and specifications.
• Preparing cold and warm salads in accordance with predetermined
  recipes.
• Making and preparing side dishes such as garlic bread and deep-fried chips.
• Keeping track of the oven and checking on meals whilst the cook is
  occupied.
• Transfer food items between storage cupboards and workstations.