Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Josie Duncan

Sydney,New South Wales

Summary

Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am a committed job seeker with a history of meeting company needs with consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand. I am highly organised, detail-oriented and an adaptive team leader with expertise in project management, financial tracking and customer relationship management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Receptionist and Administration Officer

Merivale
Sydney CBD, New South Wales
04.2022 - Current
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Maintained an organized filing system of confidential client information in accordance with company policy.

Customer Service Representative and Delivery Drive

Domino's
Mona Vale, New South Wales
09.2020 - 02.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Dance Instructor

Lamont Dance Studio
Avalon , New South Wales
01.2017 - 06.2020
  • Organized and monitored rehearsals to ensure the quality of performances.
  • Instructed students in the basics of various dance styles such as ballet, jazz, hip-hop, tap and contemporary.
  • Collaborated with other instructors to develop lessons plans that meet the needs of each student's level of ability.

Pamphlet Distributor

McGrath
Avalon, New South Wales
01.2016 - 01.2017
  • Distributed pamphlets in public areas to attract new customers.

Education

Bachelor of Criminology And Criminal Justice -

University of New South Wales
08-2025

High School Diploma -

Barrenjoey High School
11-2021

Skills

  • Project Coordination
  • File Management
  • Data Entry
  • Administrative Support
  • Travel Arrangements
  • Client Relations
  • Fluent in Auslan
  • Multi-Task Management

Certification

  • Drivers License (P2) - Open License, April 2024

References

References available upon request.

Timeline

Receptionist and Administration Officer

Merivale
04.2022 - Current

Customer Service Representative and Delivery Drive

Domino's
09.2020 - 02.2022

Dance Instructor

Lamont Dance Studio
01.2017 - 06.2020

Pamphlet Distributor

McGrath
01.2016 - 01.2017

Bachelor of Criminology And Criminal Justice -

University of New South Wales

High School Diploma -

Barrenjoey High School

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Josie Duncan