Judith Corbett
Pakenham,VIC
Summary
Creative professional with extensive experience in the hairdressing industry and regional sales management. Strong relationship builder with a focus on cultivating brand loyalty and team development. Committed to ongoing professional growth and delivering high-quality service, seeking a new opportunity to leverage industry expertise.
Overview
29
29
years of professional experience
Work History
State Sales Manager
Muk Haircare
Melbourne, VIC
04.2023 - Current
- Led regional sales team to strengthen market presence and drive growth.
- Established and nurtured relationships with key accounts to expand sales channels and brand loyalty
- Analyzed customer trends, monitored competitors' activities, and identified new opportunities for growth.
- Developed and delivered periodic performance reports for regional sales teams within assigned territories.
- Conducted regular meetings with regional sales team to discuss progress, review objectives, and develop action plans.
- Conducted weekly one-on-one meetings with representatives to address issues and deliver tailored training.
- Trained newly hired personnel on company's policies and procedures related to sales operations.
Account Executive
Muk Haircare
Melbourne, VIC
08.2019 - 04.2023
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
- Cultivated relationships with salons and beauty professionals to enhance client satisfaction and loyalty.
- Delivered tailored support to clients on product usage and benefits, improving customer experience.
- Facilitated product training sessions for staff at partner locations to ensure effective product knowledge and usage.
- Resolved customer inquiries to maintain positive business relationships.
- Maintained up-to-date knowledge of industry trends and developments.
Account Executive
Schwarzkopf Professional and Indola
Melbourne, Australia
09.2013 - 07.2019
- Managing and growing a $2mil+ territory with increased growth year on year.
- Relationship management to ensure customer centricity and individual salon and business growth.
- Business analysis and key targeting for new business acquisition.
- Delivery of customized joint business plans.
- Formulating journey plans, new client acquisition and share of wallet targets.
- Ability to work autonomously, managing a large and diverse client base.
- Delivery of retail product knowledge and sales skills training in Salon.
- Implementing Incentive and development programs for Salon staff to encourage brand loyalty and motivation.
- Supporting and representing the business through industry events.
- Being results driven with a history of hitting and exceeding sales and sales based targets.
- Having a passion for our Industry.
ASK Technical Advisor
Schwarzkopf Professional and Indola
Melbourne, Australia
08.2010 - 09.2013
- Influenced sales through collaboration with Account Executives, Key Account Managers, and State Manager to generate new customers and grow existing accounts.
- Building strong relationships with customers based on mutual respect and trust.
- Managed 3 territories in Victoria and Tasmania along with numerous Key Accounts across both States.
- Delivered ASK education seminars.
- Collaborated with creative guest artists to enhance event experiences.
- Coordinated and presented numerous events including Essential Looks shows, workshops, and product launches to enhance customer engagement.
- Heavily involved in Hair Expos and Salon Melbourne as both back stage preparation and on stage presentation.
- Developed and delivered education plans in salon for key accounts to improve product knowledge and customer satisfaction.
- Contributed to Shaping Futures, a Schwarzkopf Professionals social initiative program that teaches hairdressing skills to orphans in Vietnam.
- Involved in Living the Values- Customers work group.
- Participated in product testing workshops and reported findings to Global.
- Winning ASK advisor of the year AUS/NZ 2011.
Director
Standing Ovations Hair and Beauty Salon
01.2001 - 07.2010
- Owned Standing Ovations, creating a high-performance culture focused on excellence in customer service.
- Adhering to a financial plan and dedication to continuous learning maintained a profitable business.
- Ensured Salon compliance with workplace and OHS requirements while actively participating in industry business forums and workshops to innovate Salon practices.
- Partnered with industry to design and implement policies and procedures, establishing a consistent and effective working environment.
- Mentored junior staff members by sharing technical knowledge and expertise.
- I conducted weekly training sessions both in salon and off site education and development for both myself and my staff.
- Developed PH partner Salon status with Schwarzkopf Professional.
- Attended annual overseas conferences and business forums including both hair and beauty expos.
Manager
Standing Ovations Hair and Beauty Salon
01.1998 - 01.2001
- Led and developed integrated team to achieve KPIs and enhance qualifications.
- Managed client interactions professionally, consistently exceeding expectations.
- Conducted customer service and product training while developing technical skills.
Skills
- Sales CRM systems
- Sales analytics tools
- Sales forecasting
- Account management
- Sales strategies
- Contract negotiation
- Team leadership
- Mentoring and training
- Training development
- Relationship building
- Effective communication
- Problem solving
- Negotiation and persuasion
- MYOB and CRM software
- Microsoft Office Suite
Accomplishments
- Developed PH partner Salon status with Schwarzkopf Professional.
- Adhering to a financial plan and dedication to continuous learning maintained a profitable business.
- Partnership with industry to design and implement policies and procedures to ensure a consistent and highly effective working environment.
- Attended annual overseas conferences and business forums including both hair and beauty expos.
Professional Development
- Annual Sales and Marketing workshops
- New Client Acquisition training
- Handling Objections workshop
- Industry Focused annual business forums
- OH&S awareness training
- Team building workshops
- Hair Congress
- Annual Hair Expos
- Annual Beauty Expos
Timeline
State Sales Manager
Muk Haircare
04.2023 - Current
Account Executive
Muk Haircare
08.2019 - 04.2023
Account Executive
Schwarzkopf Professional and Indola
09.2013 - 07.2019
ASK Technical Advisor
Schwarzkopf Professional and Indola
08.2010 - 09.2013
Director
Standing Ovations Hair and Beauty Salon
01.2001 - 07.2010
Manager
Standing Ovations Hair and Beauty Salon
01.1998 - 01.2001