Overview
Work History
Timeline
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Judy Oehler

Judy Oehler

Overview

10
10
years of professional experience

Work History

Retail Consultant

Olympia Massage Chair
10.2024 - Current
  • Delivered exceptional customer service and product expertise through inbound and outbound communication
  • Engaged with customers to assess needs, providing tailored product recommendations
  • Processed transactions, ensuring accuracy and efficiency, while maintaining a clean and organized environment
  • Managed customer relationships, supporting post-purchase inquiries and product education

Customer Service Administrator

Building Products Supply
08.2023 - 06.2024
  • Delivered comprehensive administrative and customer service support, including answering inquiries, processing orders, and coordinating deliveries
  • Managed customer communication via phone and email, ensuring timely and effective responses
  • Utilized Pronto software to process sales orders, generate invoices, and maintain accurate records
  • Provided critical support to the transport and procurement teams for the allocation of materials

FF&E Estimator

Harvey Norman Commercial
03.2022 - 07.2023
  • Managed inbound and outbound communication with clients, providing quotes and product specifications
  • Supported sales teams by processing orders and coordinating deliveries while ensuring customer satisfaction
  • Maintained strong product knowledge and professional relationships with clients to ensure repeat business
  • Managed a range of customer inquiries and provided prompt resolutions, contributing to sales growth

Showroom Expert

Winning Appliances
01.2020 - 11.2021
  • Engaged with architects, designers, and builders to provide tailored solutions, fostering strong relationships
  • Delivered exceptional customer service through daily CRM updates, in-person consultations, and follow-ups via email and phone
  • Demonstrated product features and benefits to customers, driving sales and project success
  • Actively participated in daily product training via Zoom and supported colleagues with customer inquiries

Customer Development Executive

First Choice Warehouse
12.2018 - 12.2019
  • Exceeded sales targets through consultative selling and excellent customer service
  • Handled service requests, generated leads, and maintained a high level of customer satisfaction
  • Assisted with the training of new staff and the development of sales processes to improve efficiency
  • Contributed to achieving the store’s #1 sales ranking in Q1 2019, significantly boosting sales performance

Timeline

Retail Consultant

Olympia Massage Chair
10.2024 - Current

Customer Service Administrator

Building Products Supply
08.2023 - 06.2024

FF&E Estimator

Harvey Norman Commercial
03.2022 - 07.2023

Showroom Expert

Winning Appliances
01.2020 - 11.2021

Customer Development Executive

First Choice Warehouse
12.2018 - 12.2019

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Judy Oehler