Judy Silver
Albany,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
9
9
years of professional experience
Work History
Coles Online Delivery
EL harrop
Albany , WA
09.2024 - Current
- Recognized by management for providing exceptional customer service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Store Manager
Narelle Batchelor
Albany, WA
03.2020 - 06.2024
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Updated and maintained store signage and displays.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
Engineering Intern
Hobbs engineering
Kellerberrin , WA
05.2016 - 10.2020
- Assisted team members with new product implementation and manufacturing process changes.
- Gathered and modeled information for use by project leaders
- Performed engineering change processes to support and improve existing products.
- Grinding, sanding, brushwheel, cutting, drilling, spraypainting, tac welds
House Keeping
Prev Kellerberrin
Kellerberrin , WA
01.2018 - 10.2019
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Education
CanningtonCollege
Perth02.2000
Skills
- Staff Supervision
- Team Building and Leadership
- Inventory Management
- Store Opening and Closing Procedures
- Multitasking and Organization
- Policies and Procedures
- Store Opening and Closing
- Pricing Strategies
- Shift Scheduling
- Customer Service
- Employee Supervision and Motivation
- Employee Motivation
- Sales Promotion
- Goal Setting
- Cost Reduction
- Mechanically minded
- Services and maintenance
- Delivery
- Gardening
- Engineering
Timeline
Coles Online Delivery
EL harrop
09.2024 - Current
Store Manager
Narelle Batchelor
03.2020 - 06.2024
House Keeping
Prev Kellerberrin
01.2018 - 10.2019
Engineering Intern
Hobbs engineering
05.2016 - 10.2020
CanningtonCollege