Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Juliette Hemphill

Melbourne,VIC

Summary

Highly motivated medical student with a strong work ethic, adaptability, and a genuine commitment to patient-centered care. Experienced as a disability support worker, volunteer receptionist, and in customer service, demonstrating excellent interpersonal, organisational, and communication skills in both clinical and administrative settings. A reliable and compassionate team member who works effectively independently, quickly masters new skills, and brings a calm, professional approach to diverse environments.

Overview

9
9
years of professional experience
4
4
Certifications

Work History

Disability Support Worker

LunaCare
Sydney, NSW
06.2025 - 12.2025
  • Assisted clients with daily living activities and personal care routines.
  • Communicated effectively with clients, families, and healthcare professionals.
  • Monitored clients' health and reported changes to the care team.
  • Provided emotional support and companionship to enhance client well-being.
  • Coordinated transportation for clients to medical appointments and activities.
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.

Waitress

Bridge Inn Hotel
Mernda, VIC
12.2021 - 01.2024

Administrative work:

  • Answering the telephone to provide dining information and take reservations. This includes inquiries to schedule and confirm reservations, and respond to service questions.

Customer service:

  • Taking orders, explaining menu options to guests, and offering suggestions.
  • Greeting and seating customers.

Cashier duties:

  • Operated POS terminals to input orders, split bills, and calculate totals.

Bartending/barista work:

  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Prepared and served coffee, espresso drinks, blended coffees, and tea

Disability Support Worker

MyBestCare Services
Melbourne, VIC
05.2023 - 12.2023
  • Coordinated transportation for clients to appointments and activities.
  • Provided emotional support to individuals with physical or mental disabilities.
  • Maintained records of services provided, client progress, and goals achieved.
  • Organized recreational and educational activities for clients according to individual needs.

Front Desk Receptionist Volunteer

Skin Cancer Day Surgery
Ashwood, VIC
04.2022 - 10.2022
  • Greeted visitors warmly and directed them to appropriate departments.
  • Managed multi-line phone system, handling inquiries efficiently.
  • Scheduled appointments and maintained organized calendar for staff members.
  • Assisted with administrative tasks, including filing and data entry.

Waitress/Bartender Supervisor

Must Bar
Doreen, VIC
07.2019 - 12.2021

Bartender work:

  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Cashier duties:

  • Operated the cash register and Point of Sale (POS) system for transactions, and made proper change for cash transactions.
    Dinner service:
  • Served food and beverages to patrons, and confirmed complete orders.

Supervisor duties:

  • Trained new wait staff team members in proper procedures and important standards of establishment.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Waitress

Fergusson Plarre
Doreen, VIC
08.2016 - 12.2018

Customer service:

  • Greeted customers, answered questions and recommended specials to increase profits.
  • Served food and beverages to patrons and confirmed complete orders.

Barista work:

  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Cleaning duties:

  • Completed cleaning duties by sweeping and mopping floors and general cleaning of counters, display cases and fridges.

Education

Doctor of Medicine (M.D) -

The University of Notre Dame
Melbourne, VIC

Bachelor of Science - Human Structure And Function (Anatomy)

The University of Melbourne
Melbourne, VIC
12-2021

Victorian Certificate of Education (VCE) -

Catholic Ladies' College
Eltham, VIC
11-2018

Skills

  • Effective communication
  • Appointment scheduling
  • Telephone communication
  • Health monitoring
  • First aid and CPR
  • Personal care services
  • Point of sale operation and cash handling
  • Customer service

Certification

First aid/CPR certificate

Accomplishments

Dean's Honours List 2020 - Bachelor of Science

References

References available upon request.

Timeline

Disability Support Worker

LunaCare
06.2025 - 12.2025

Disability Support Worker

MyBestCare Services
05.2023 - 12.2023

Front Desk Receptionist Volunteer

Skin Cancer Day Surgery
04.2022 - 10.2022

Waitress

Bridge Inn Hotel
12.2021 - 01.2024

Waitress/Bartender Supervisor

Must Bar
07.2019 - 12.2021

Waitress

Fergusson Plarre
08.2016 - 12.2018

Doctor of Medicine (M.D) -

The University of Notre Dame

Bachelor of Science - Human Structure And Function (Anatomy)

The University of Melbourne

Victorian Certificate of Education (VCE) -

Catholic Ladies' College
Juliette Hemphill