Kaine McCallum
Highett,Victoria
Summary
Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Professional in manner, calm and compassionate in approach.
Overview
4
4
Certifications
6
6
years of post-secondary education
9
9
years of professional experience
Work History
Finance Broker - Asset
Auto Loans Group
Camberwell , Victoria
2020.08 - 2021.08
- Assessed submitted applications for finance, with a 50+ lender panel (Commerical and Consumer) Workshopped applications with multiple BDM's, not taking a declined application as a final decision until all avenues have been explored and exhausted.
- On average received Ten 5 Star Google reviews each month due to customer satisfaction and implementing a settlement review request process.
- Drove sales by following up with leads and new customers through outbound calls.
- Corresponded with customers and conferred with coworkers to answer inquiries, discuss market fluctuations or resolve account problems.
Finance and Insurance Manager
Beachside Volkswagen, Bayside European & Bayside Skoda
Frankston , Victoria
2019.03 - 2020.08
- Maintained timely communications with clients and Business partners.
- Worked across 3 different manufactures and sites, both New & Used vehicles, along with commercial.
- Developed specific strategies and implemented processes to streamline sales.
- Kept up-to-date and accurate funding accounts for internal departments, key programs and special projects.
Finance and Insurance Manager
Mornington Hyundai
Mornington , Victoria
2018.06 - 2019.03
- Created targeted metrics to track and record key findings and drive business objectives.
- Enhanced financial performance metrics by networking to create successful and sustainable relationships.
- Administered financial aspects of contracts, including establishing and checking coding procedures, monitoring reports and updating internal files.
New Car Sales Manager & Business Manager
Peninsula Honda
Mornington , Victoria
2016.01 - 2018.06
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Boosted profit margins by effectively managing expenses, budget and overheads, increasing closed sales and optimizing product turn around times.
- Liaised with Dealer principle & General manager to review sales versus objectives, needs and growth opportunities and resolve customer complaints to achieve overall gross profit and customer service objectives.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
New & Used Sales Consultant
Mornington Holden
Mornington , Victoria
2012.12 - 2016.01
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
- Underwent a 6 month cadetship where I learnt the core fundamentals of face to face selling, along with product presentation.
Education
Victorian Certificate of Education -
Mornington Secondary College
Mornington, VIC 3931 2007.01 - 2012.11
Skills
Customer service.
Certification
UEE22011 Certificate II in Electrotechnology (accepted & enrolled Feb 2022)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Professional References
Joshua Flanders
Qualified Builder - Cultured Constructions
jossflanders@hotmail.com
0414 957 931
Ben Edmonds
General Manager - Beachside Volkswagen
Ben.edmonds@Beachsidevw.com.au
0417 529 140
Luke Jones
Sales Manager - Brighton Mercedes Benz
Luke.j@Mercedesbenzbrighton.com.au
0410 677 751
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
UEE22011 Certificate II in Electrotechnology (accepted & enrolled Feb 2022)
2022-02
White card Victoria (In progress)
2021-08
Finance Broker - Asset
Auto Loans Group
2020.08 - 2021.08
FNS41820 Certificate IV in Financial Services
2019-08
Finance and Insurance Manager
Beachside Volkswagen, Bayside European & Bayside Skoda
2019.03 - 2020.08
Finance and Insurance Manager
Mornington Hyundai
2018.06 - 2019.03
New Car Sales Manager & Business Manager
Peninsula Honda
2016.01 - 2018.06
New & Used Sales Consultant
Mornington Holden
2012.12 - 2016.01
Full unrestricted manual Victorian drivers license
2012-03
Victorian Certificate of Education -
Mornington Secondary College
2007.01 - 2012.11