Kaitlyn Dickson
Legana,Australia
Summary
Proficient in English with additional training in critical writing, review, analysis, academic editing, and oral presentation. I possess a comprehensive skill set and strong motivation to work independently in order to meet organizational goals and quotas. Additionally, equipped with technical skills and training in various digital media to effectively work from home.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
Tailrace Function Centre
11.2022 - 02.2023
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Retail Worker
Youngs Vegie Shed
11.2022 - 02.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Medical Receptionist
Braeside Dental Practice
01.2020 - 01.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry and document transfer.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
Bachelor of Art - Western Civilisation
University of Wollongong
Wollongong, NSW06-2024
Tasmanian Certificate of Education - Grade 11 & 12
Launceston Christian School
01.2021
Skills
- Critical thinking and analysis
- Proficient academic writer
- Literary Analysis
- Extensive training in logic and philosophy
- Experience in academic review and editing
- Training and experience in oral presentation and debate
- Background of creative writing competitions
- Reliability and punctuality
Accomplishments
- 2021, 2022 & 2023 Deans Merit Award - Top 5% of Degree
- 2020, Exceptional Achievement Award - Design and Graphics
- 2019, Exceptional Achievement Award - Art level 3 / English Creative Writing Level 3
References
- Mrs Alexandra Nielsen, Newstead Christian Academy, +61 400 650 240, alex@ncs.tas.edu.au
- Dr Phillip Leith, Braeside Dental Surgery, +61 419 524 315, philip@braesidedental.com.au
Personal Information
- Date of Birth: 09/23/2002
- Gender: Female
- Nationality: Australian
Awards
Awarded a Ramsay Scholarship at University of Wollongong [2021-2024]
Deans Merit Award at University of Wollongong [2021, 2022, 2023]
Graduated with Distinction from University of Wollongong
Timeline
Hospitality Worker
Tailrace Function Centre
11.2022 - 02.2023
Retail Worker
Youngs Vegie Shed
11.2022 - 02.2023
Medical Receptionist
Braeside Dental Practice
01.2020 - 01.2022
Tasmanian Certificate of Education - Grade 11 & 12
Launceston Christian School
Bachelor of Art - Western Civilisation
University of Wollongong
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